Tue Jun 18 12:21:48 2002 Submitting Host: 207.62.70.130 end_display: http://auciello.tripod.com/701q1a.htm.txt name: Flores, Elio r001: Great concept, I totally agree with it. Gives you the base for a defined strategy. It is a good idea to keep it at hand as a reminder in difficult situations. r002: Let your actions be an statement of Team Work. Show oders that by applying yourself to cooperation enhances the quality of the work environment. Your actions will lead others in the process to become a team player. r003: It gives you the guidelines to develop a successfull work habit and in the way also gives you the key to promotional opportunities within the workplace. r004: This is the basic principle of good business relationship. By applying this concept you will be able to belong to a business enterprise as a services provider, customer or a suplier of products. r005: This principle appears to be aimed at making you a better employee if you are in a position in which you could train coworkers to perform better in a work-environment. r006: This principle suggest that we all cooperate in our environment by voicing our thougs or suggesting what we think is the best solution to the issue at hand r007: This principle suggest that if you are in a position in which you can provide employees with incentives and rewards for work quality you should do so to increase productivity. r008: Use the latest technology available to eliminate errors and improve your working environment. r009: Base your decisions on fact not fiction. Do not allow yourself to base your oppinions on gossip alway seek the truth. r010: This principle gives a guideline to inprove problem solving abilities to all people. This principle could be apply to the every day living and also to the workplace. r011: It is difficult to interpret this Principle given the lack of definiton on "synergism" but the idea that come across is that of offering solutions and your cooperation on a positive way. r012: When you start something always from the begining give it your best do not start in a mediocre way. your dedication an attention to details will be rewarded at the end with the end product. r013: By using this principle you will prepare with all the posible solutions to all the posible problems before they occur and in this way be ready to solve problems before they arise. r014: Apply the principle to your workplace and personal life. 1)to gain power; 2)Total Quality Management; 3) The process of continuously usign quality inprovisation and innovation. r015: Grade your suppliers and source providers by the quality and efficiency of their services and the quality of their products. r016: Be reliable and deliver quality with consistency always. r017: always give the best even if it is no expected of you. The quality of your product will be appreciated in the long run. r018: Your life will be greatly inproved if in the process you use the 14 principles. Remember that everybody need a moto or guideline to adhere to make their life worth living. r019: I am sure if people apply these principles they will inprove greatly their life and working environment and in the process also they will enjoy the joy of feeling good about a well done job. *** Tue Jun 18 14:42:25 2002 Submitting Host: 207.62.70.215 end_display: http://auciello.tripod.com/701q1a.htm.txt name: last.first r001: s.s.sl adl djnaljdfaljfd r002: ljsd;jdaljfa r003: r004: r005: r006: r007: r008: r009: r010: r011: r012: r013: r014: r015: r016: r017: r018: r019: *** Tue Jun 18 15:50:04 2002 Submitting Host: 207.62.70.130 end_display: http://auciello.tripod.com/701q1a.htm.txt name: Ramos. Guadalupe r001: I agree with this question because we should always do the right thing and if we do not do it the first time then we should find a way to improve it so that we do not commit the same mistake again. r002: An employee should show their best by showing it not by just saying it. r003: Every one should develop a pattern of delivering products so customers wont be mad because they never received their products on time and in good conditions. r004: I agree with this statement because companies should give good service to customers and customers should pay as agree. This wil help the customer for the company to give them more credit. r005: I agree with this statement because an employee should know how to solve a problem using good customer service and not getting mad at the customer. r006: I do not agree with this statement because sometimes its a team working together and everyone is responsible for what ever problem happens. r007: I agree with this statement because an employee should be reward for doing good things. This will motivate him to do a good job. r008: I agree because a company should search for more ways to make his company grow. He should not be satisfy with what ever he has. r009: I agree because you cannot judge a book by its cover. Do not make decision on words, first get evidence then make a good decision on what ever is good for the company. r010: I agree, because its always a good idea to see the problem in paper because like this you would know were is the problem going on and you can solve it more easily by seeing the problem on paper. r011: I agree, because if you create solutions that will benefit everyone then everyone will be happy and they will work better and everyone will get along better. r012: I agree, because by having a plan you will be organize and thinks will work out more better for the company. r013: I agree, because its better to be prepared and be able to solve problems so you can move to other things. r014: One should make decisions on one self. They should recrute to every possible source to be able to achieve their goal. r015: I agree, because quality is a very important thing in a company because if you have good quality, you will have more customers and your company will grow faster. r016: I agree, because customers like their product to be deliver on time and in good conditions. This will make a good bond between you and your customers. r017: I agree, because a company should always deliver its products on time and if they cannot meet the due day then they should call their customers and give them an explanation and try to find out other solutions. r018: I agree, a company should always try to improve their company and try to make it better so they could get more customers. r019: I think that the TQM gives good advice and how to manage a company and also that customers are important in a company and they should be treated with respect. *** Tue Jun 18 16:30:05 2002 Submitting Host: 207.62.70.193 end_display: http://auciello.tripod.com/701q1a.htm.txt name: rosales sipriano r001: r002: r003: r004: r005: r006: r007: r008: r009: r010: r011: r012: r013: r014: r015: r016: r017: r018: r019: *** Tue Jun 18 16:45:28 2002 Submitting Host: 207.62.70.190 end_display: http://auciello.tripod.com/701q1a.htm.txt name: lee, diana r001: I agree to this because there is always a need for improvement in all areas of work and activities, in which there are new ideas and opinions to help rise the income of a person's assets and productivity. r002: Everyone has a mind of their own and even if they don't know it, they all have different and interesting ideas in which that will benefit themselves in the future for anything that they want to accomplish. r003: This will make customers want to get more of the product because they get it when they want it! r004: The customers will have a good record for the vendor and they will have a good relationship and maybe have special discounts for the good customer. r005: Teach others so that they can help you do what u want to do. r006: Share responsiblilty so that the partner can know what he is getting into. r007: rewarding them will make them go higher for productivity and managing more business. r008: using new ideas and technology will improve the system and work. r009: if you don't know about something, it's better not to risk it. r010: resolve problems so that there won't be anything negative going on the business. r011: think of ways to solve a problem and apply them step by step. r012: having a plan and build a concrete base so that the business will not tumble down in the future. r013: have alternate ways of improvment and alternatives to solve any trouble or complications. r014: do the best and always have an idea of ways to solve problems when they arise, work together as a team of family and be fair with one another. Have a good business development and share the gains so that they will all work hard together to succeed in life! r015: have a good product and high quality is what everyone wants. r016: deliver the product just in the right time limit and the customers will like the service. r017: customers are always right. r018: learn new things everyday to improve everything and have knowledge of complications. r019: I think that the process is a good idea for positive changes in the work and living area. also good for having long-term customers and build good credit as well as recognitions. *** Tue Jun 18 17:13:35 2002 Submitting Host: 207.62.70.193 end_display: http://auciello.tripod.com/701q1a.htm.txt name: rosales sipriano r001: I deeply agree with this definition for the simple reason that, when allways going into bussiness, the customer is always right. Doing things right in generall, gets you into the right path. Aiming higher (no matter what direction) is always better than not aiming at all. r002: It means that by showing your great dedication through actions to services provided, quality expected is greatly appreciated. Even if it is EXPECTED. r003: ALWAYS GIVE AND PROVIDE ONE HUNDRED PERCENT, SO THAT QUALITY COULD BE KEPT CONSTANT. r004: AGREE 100%! HONESTY AND EVERYTHING THAT COMES WITH IT IS GREAT FOR BUSINESS. r005: COULD'NT SAY IT BETTER MYSELF. r006: ALWAYS TEACH QUALITY IN A QUALITY MANNER IF YOU EXPEXTED. WITH THAT, COMES SHARE OF POWER. r007: MAKE THE WORKERS FEEL AS THOUGH THEY ARE BEING DEPENDED ON, AND APPRECIATED FOR THEIR GOOD ACTIONS. r008: I THINK IT MEANS; STAY UPDATED WITH TODAYS TECH. IT WILL REPAY YOU BACK YOU WILL SEE r009: IT MEANS TO STICK WITH THE FACTS, WITH WHAT'S IN FRONT AND CONSIDER IT HIGHLY WHEN MAKING DECISIONS. r010: I AGREE WITH IT TO THE FULLEST EXTEND. r011: MEANS TO ALLWAYS THINK AT LOOK FOR BRIGHT SIDE IN MATTERS, LETS MAKE EVEYONE HAPPY r012: QUALITY HAS ITS BASE, NO MATTER WHAT IT IS IT'S ALLWAYS IN THE START. r013: IT MEANS LOOK AT YOUR OPTIONS, TAKE THE BEST ONE. r014: EMP: STAYING IN CONTROL. TQM: STAYING ON THE RIGHT PATH DOING ALLWAYS RIGHT. ALLWAYS BE OPEN FOR SUGGESTIONS AND CONSIDER THEM. r015: ALWAYS USE THE BEST TOOLS FOR YOUR JOB. r016: ALLWAYS HAVE THE RIGHT THING GOING ON , MEANING SERVICE AND PRODUCT QUALITY, FOR THE SAKE OF YOUR BUSINESS. r017: GIVE THEM THE EXPEXTED, AND GO THE EXTRA MILE FOR THE CUSTOMER. r018: GET BETTER AT EVRYTHING EVERYDAY. LOOK FORWARD TO IMPROVE IN WHATEVER YOU DO. r019: IN GENERALL I THINK, ITS THE BEST ADVICE, IF TAKEN.IT IS A GREAT WAY TO CONDUCT ONES ACTIONS IN THE PROFESSIONAL WORLD. IF YOU PLAY BY THIS RULES, YOU JUST CAN'T GO WRONG. *** Wed Jun 19 11:20:34 2002 Submitting Host: 207.62.70.139 end_display: http://auciello.tripod.com/701q1a.htm.txt name: Westby.Avian r001: It is important to do the right thing all the time so that your customer is always satisfied r002: it is important to always add value in everything you do r003: I agree it is very important to deliver your product in time cause if you don't the customer might not want to buy nothing from you again and might even tell their friend that your company is not reliable r004: it think it is important to build a mutual trust with your customer because that person could be one of your inportant customer who buys from you r005: it is important to train your employees to solve problems because their might be a problem when your not their and they will have to fix it. r006: I agree because you want your company to be free from accident and defects in your product. Empowerment- giving employees responsibility for their action towards the job always delivering quality products all the time and on time r007: Yes there should be some reward for the hard work that is put into the job and the time that is put in. r008: This makes your job easier using reliable sources like the net. Application software can help you be more productive in your everyday life. And one very important thing is that you learn a lot r009: I agree it is neccessary to collect and measure data beacuse you need to know as much about the product that your are researching on before you make a decision r010: I agree becaus you need to find out what or who is not making your job flow easily and you need to fix the problem before it is to late. r011: I agree that you should develop a win-win scenariosbecaus eit is now only you that should always get the appraisal it's also your employees so make it in a way where everyone gets something r012: I agree to develop a good master plan because you need your employee to follow a good guide lines in whatever they are doing. r013: I agree that you should always develop a plan for all contingencies because you never know what the world might throw at you so you always need an alternative plan r014: I agree because you want your company to be free from accident and defects in your product. Empowerment- giving employees responsibility for their action towards the job. Tqm-doing the right thing all the timecontinuous quality- always delivering quality products all the time and on time r015: I agree. You must find a company who you should never have to wait on to get your resources and suppliers form. r016: I agree it is very important to deliver your product in time cause if you don't the customer might not want to buy nothing from you again and might even tell their friend that your company is not reliable r017: I agree you must meet the needs of your customer you don't want the customer to order something and you give the person half of the product or give the customer something sels because you don't have what they want r018: you should always improve continuously because the world is changing and the competition is greater so to keep up you need to continously improve r019: I think with out tqm the work or class room place will be out of order no communication and no work will get done. *** Wed Jun 19 14:36:55 2002 Submitting Host: 207.62.70.226 end_display: http://auciello.tripod.com/701q1a.htm.txt name: Hernandez Marisol r001: r002: r003: r004: r005: r006: r007: r008: r009: r010: r011: r012: r013: r014: r015: r016: r017: r018: r019: *** Wed Jun 19 16:34:53 2002 Submitting Host: 207.62.70.226 end_display: http://auciello.tripod.com/701q1a.htm.txt name: Hernandez Marisol r001: I agree with this statement because customers always come first. Without customers no business could grow. r002: Every action workers do show what kind of work value they make. Many times that could affect the company, it all depends on the process and production they have. r003: punctuality is always very important on a job.This is one of the things employers look for in a person.They know they could count on you when ever they need something because of your responsability. r004: Honesty is very important on the employee and the customer.It is also important to have confidence on the people who work around you.By them giving confidence to you and you giving it to them that would make you feel more better on what you are doing. r005: It is always good to teach and help people when ever they need your help.Team-Work is always very important on a job. r006: A responsible person has more chances of succeeding than an iresponsible person.A resposible person is always going to be careful not to commit an errror that could affect their job. r007: It is always good to recognize once in a while a good working person.By showing the person you appreciate their job, they are going to try to work harder to be recognize more often. r008: I agree with this statement because technology always helps the company to grow larger.Create different kind of projects and more. r009: It is always very important to think twice before making a decision.Never make a decision for what you here but what you think it would be best for the busines. r010: I disagree with this statement because a problem is a problem their is no more least to most important. r011: I agree that you always have to create solutions that will benefit every one. r012: I agree with this statement without a good designed plan you won't be able to do anything, that's why it would be a good idea to have a back up plan all the time. r013: It is always very important to be prepare for any developing solution so their misfortunes won't go down and they wont run out of business. r014: TQM means doing the right thing the first time,empowerment means delegate your power to another person. improvement and innovation quality always helps to go up. r015: Quality and deliverability put them together and you would get an outsatnding quality job. r016: You never want to have someone working for you that is always late.You want to have someone that is very reponsible and you are also helping them to have an easier job. r017: Team-Work is the most important thing to do when you are in a job. Confidence and helping one another can always make co- workers and everyone happy. r018: When you are on a job you always are going to try to improve by improving each and every moment makes you go up little by little. r019: I agree with most of all of this statements because you always have to do what is right for you and the peolpe around you. Try to always move up not down and by doing that you will succeed. *** Wed Jun 19 16:35:08 2002 Submitting Host: 207.62.70.226 end_display: http://auciello.tripod.com/701q1a.htm.txt name: Hernandez Marisol r001: I agree with this statement because customers always come first. Without customers no business could grow. r002: Every action workers do show what kind of work value they make. Many times that could affect the company, it all depends on the process and production they have. r003: punctuality is always very important on a job.This is one of the things employers look for in a person.They know they could count on you when ever they need something because of your responsability. r004: Honesty is very important on the employee and the customer.It is also important to have confidence on the people who work around you.By them giving confidence to you and you giving it to them that would make you feel more better on what you are doing. r005: It is always good to teach and help people when ever they need your help.Team-Work is always very important on a job. r006: A responsible person has more chances of succeeding than an iresponsible person.A resposible person is always going to be careful not to commit an errror that could affect their job. r007: It is always good to recognize once in a while a good working person.By showing the person you appreciate their job, they are going to try to work harder to be recognize more often. r008: I agree with this statement because technology always helps the company to grow larger.Create different kind of projects and more. r009: It is always very important to think twice before making a decision.Never make a decision for what you here but what you think it would be best for the busines. r010: I disagree with this statement because a problem is a problem their is no more least to most important. r011: I agree that you always have to create solutions that will benefit every one. r012: I agree with this statement without a good designed plan you won't be able to do anything, that's why it would be a good idea to have a back up plan all the time. r013: It is always very important to be prepare for any developing solution so their misfortunes won't go down and they wont run out of business. r014: TQM means doing the right thing the first time,empowerment means delegate your power to another person. improvement and innovation quality always helps to go up. r015: Quality and deliverability put them together and you would get an outsatnding quality job. r016: You never want to have someone working for you that is always late.You want to have someone that is very reponsible and you are also helping them to have an easier job. r017: Team-Work is the most important thing to do when you are in a job. Confidence and helping one another can always make co- workers and everyone happy. r018: When you are on a job you always are going to try to improve by improving each and every moment makes you go up little by little. r019: I agree with most of all of this statements because you always have to do what is right for you and the peolpe around you. Try to always move up not down and by doing that you will succeed. *** Wed Jun 19 16:39:40 2002 Submitting Host: 207.62.70.140 end_display: http://auciello.tripod.com/701q1a.htm.txt name: Alegria,Eric r001: I agree with this statmentbecause theirs always room for improvment.It is best to do the right thing the first time so to prenentaccidents from hapenig.The customer is always right and the suppliers must satisfy the consumers needs. r002: I agree with this statment because the employees action dictates the productivity that the company has.I believe that if one enhances their work by their actions because if the employee's action are non productive then the company will go otu of buissness and the workers will be laid off. r003: I agree with this statment because time is money. I also balieve that the punctuality counts when dueing busisness it can make or brake very important deals. r004: I agree with this statment because trust builds kind of like a bridge in witch consumers and suppliers both gain revenues from their deals and with out trust both sides lose. The trust factor or providing quality products benefits the suppliers because the consummers couild easly get their needs meet by a compedetor or another supplier. r005: I agree with this statment because it is essential that every employee should have basic problem solving techniques just in case somthing goes wrong or an accident happens the employees will know what to do or how to react. I agree that everyone in a team should have basic solving techniques when it come to productivity so that nothing will stop production. r006: I agree with this statment because when the employers impower their employees they give the employees a sence of resposability and of belonging to the work place.I agree that the employee and empolyers share governance because that showa that they are equal. r007: I agree because by rewarding the employees who have been in the companie for years the empolyer will insure that their employees keep up the good work and it serves as an incentive. r008: I agree that companies should implement new technology or modern technological advancement because technology can improve their productivity and help them improve their buissness. I think that is good if companies do incorporate modern technology so that they can communicated with their buisness partnes. r009: I agree because it is important to be well informed before making any decistion that way one can evaluate their situation and make the best decision for their companie. r010: I disagree because I think that every problem is eqaully important to take care of thats is every problem causes damage to the companie so they should all be terated with persition. r011: I agree because when companies creat win win senarios everyone benefits and are happy. The win-win senario causes both the suppliers and consumers to gain more revenues and acts as an incentive to do more buisness with one another. r012: I agree because when someone developes a master plan they have a good idea about what theyr want ton do or their goals in life. I think that havuing a master plan in benficial because its kind of like a blue print or map to success r013: I agree that evey companie should have plans in case of emergency or plan for misfortun in the future so that the crisis won't effect their productivity or buisness. r014: I think that it is good to try create and accident free enviorment or to strive for perfection (zero erorrs). Empowerment is having each empolyee to take action for their errors. TQM are 14 essential principles for success. r015: I agree because quality source and suppliers makes for good buissness. The quality of sources is important so that the consumers keep buying from their suppliers if that dosn't happen then the suppliers lose or go out of buisness r016: I agree because the product must get to their destination if it dose not then they lose buisness and money. puntuality is important in the buisness world so that the cycle will not be broken. r017: I agree because customer is always right and they dictate what the providers produce or make for sales. The employees are their to meet the consumers demand that is their job. r018: I agree because no one is perfect theirt is always room for improvement. Life long education is essential because we are always learning from lifes. r019: I think that this 14 principles of (TQM) are essential to survive the corpreat Americ of today and it helps in becoming succes full. *** Thu Jun 20 14:43:46 2002 Submitting Host: 207.62.70.214 end_display: http://auciello.tripod.com/701q1a.htm.txt name: sanford william r001: r002: r003: r004: r005: r006: r007: r008: r009: r010: r011: r012: r013: r014: r015: r016: r017: r018: r019: *** Thu Jun 20 15:38:22 2002 Submitting Host: 207.62.70.214 end_display: http://auciello.tripod.com/701q1a.htm.txt name: Velasquez Doris r001: I agree, in my opinion the desicions we make when we are workin reflect who we are. You always put customers first. Even if we disagree. r002: Value is very importent to a business. When people buy your product they are expecting value. So thats why you must make good product. r003: Perfect is what costemers whant. So i agree that rates are importent to businesses. r004: I agree, in order to sell your product you must show that your business can be trusted,and that trust will creat supply and demand. r005: I agree.Team means working together,and when people work together.If we work together the product will be of grate quality. r006: Epower is a strong word and i agree that every one is responsibol for there actions.Every one has pawer to do the riht thing. r007: I agree because every employe deserves some kind of reward or power. r008: I agree, if you use new technology ure business will look more assertive of that they can do or creat. r009: Making decisions will prove that you can be trust wordey,and can make decisions. r010: I agre, if you have lots of problems from the get go trubles will come your way. r011: Work together,help each other to concer difficult problems. r012: I agree, good work creates cuatlety work. r013: I agree, if you have rules and plands for your business work place.It would work. r014: I agree if you have cualety you'll get cuality.Empowerment is to over trown.Continuous Quality is good work,that continus.Improvement to get better at.Innovation to change something. r015: I agee, Quality is importent to costemers. r016: I agree it just means your lucky. r017: Costomers alway demand so we supply. r018: I agree,improvement is always good. r019: I think that you have created a pice of art,because its reflective to our working skills. *** Thu Jun 20 16:32:39 2002 Submitting Host: 207.62.70.31 end_display: http://auciello.tripod.com/701q1a.htm.txt name: MURILLOM ALMA r001: I agree with the first sentence that say doing the right tinks, always striving for improvement & always satisfying the customers. r002: every proses or producs should add value in every way all the time to every employee. r003: I agree with this statment because deliver quality on time all time and good products its good for businss. r004: I also believe that realibility, forthrightness, and honesty are the basis of forming business relations because it's good for buisness. r005: r006: r007: r008: *** Wed Jun 26 14:02:11 2002 Submitting Host: 207.62.70.54 end_display: http://auciello.tripod.com/701q1a.htm.txt name: pereira,irma *** Wed Jun 26 14:16:52 2002 Submitting Host: 207.62.70.54 end_display: http://auciello.tripod.com/701q1a.htm.txt name: pereira,irma r001: TQM is a fabulous goal and it would be wonderful if it would actually happen. I agree 100% Mr. A. However, I doubt if you can satisfy every customer all of the time. r002: I agree. I believe that one must give 200 r003: r004: r005: r006: r007: r008: r009: r010: r011: r012: r013: r014: r015: r016: r017: r018: r019: *** Wed Jun 26 16:04:27 2002 Submitting Host: 207.62.70.212 end_display: http://auciello.tripod.com/701q1a.htm.txt name: pereira,irma r001: TQM is a fabulous goal and it would be wonderful if it would actually happen. I agree 100% Mr. A. However, I doubt if you can satisfy every customer all of the time. r002: I agree. I believe that one must give 200% in every action performed at a job. As employees we are given a particular task to perform, and not only are we receiving monitary compensation for it, but we must respond responsively to the trust that was given to us. r003: I agree, and although I dont believe in perfection. I certainly believe a person should definetely do their very best no matter what. After all the client always has the option of going somewhere else for the quality they are looking for. r004: I agree. Trust,confidence,forthrightness,honesty, and great communication sounds to me like a secret recipe for world peace. If each one of us would possess at least 3 out of the 5 attributes listed, there wouldn't be so much hostility and anger between humans. Oh yes it sounds great for business too. r005: r006: Yes, it is of great importance for every employee to feel responsible for the company's product as if it was their own. If this happens the employee will feel important and needed and in turn he or she will deliver more quality work. r007: I agree, I would be perfectly happy working under these conditions. I would perform to the best of my ability and possibly stay in this workplace for a long time. r008: I agree. I am thrilled with the new technology. All the things that can be accomplished, all the projects that can be finished faster and with more accuracy. Modern information should be exploited to the max all the time. r009: Ahh.... the art of decision making. What a concept! I still have not mastered it. But you are absolutely correct, one must have all the evidence handy before deciding on something. You don't want to do something you will kick yourself for later. r010: I agree. Sometimes we do have many problems floating freely in our empty little heads. Some of us go crazy trying to find a solution to all of them. Unfortunately, it is very difficult and nerve wrecking. However, if we can get organized and categorize them with the importance they each deserve, one might find that they were not as important as we thought! r011: I agree. I believe that many situations can be cleared up if both parties had a winning end. Many times, animosity continues and lingers on for a long time when there is a person that feels he or she is loosing or has lost. r012: I agree. A master plan will always get you out of a big dilemma. The problem usually is creating it. r013: I agree prof. Auciello. Being prepared for the worse is always helpful. A master plan without a backup or alternative is setting yourself up for failure. r014: I agree. Every person should always aim for perfection. Empowerment-taking resposibility for our own actions. TQM-doing the right thing,right the first time all the time always striving for improvement and satisfying the customer. continuous quality improvemnt-to institute continuous improvemnt and lifelong eduction, principles based on the 14 points. r015: I agree. If I'm going to run a succesful business or project I need good quality material and excellent deliverability, so that i can in turn deliver my best too. r016: I agree. You make so much sense prof. Everyone expects the right product delivered in the least amount of tim possible. I know I do. r017: I think this is very important. Everywhere you go, and everything you do requires meeting someone's needs even at home with your spouses and children. I agree!! r018: I am a firm believer in improving continuously for the rest of your life. There is so much out there for us to learn and do how can we settle and get stuck in a no way out situation. the possibilities are endless. If you can believe it you can achieve it!!!!!!!! r019: This Total Quality Managemnt quiz was definetely an eye opener. It's true the concept of it all exists in all of our heads as ideas, but it was never expressed with such precise detail. It is a positive outlook for everything we do in life and if it helps in the job force too, well I welcome it, and I will try to practice to the best of my ability!!!!! *** Wed Jun 26 16:10:17 2002 Submitting Host: 207.62.70.212 end_display: http://auciello.tripod.com/701q1a.htm.txt name: pereira,irma r001: TQM is a fabulous goal and it would be wonderful if it would actually happen. I agree 100% Mr. A. However, I doubt if you can satisfy every customer all of the time. r002: I agree. I believe that one must give 200% in every action performed at a job. As employees we are given a particular task to perform, and not only are we receiving monitary compensation for it, but we must respond responsively to the trust that was given to us. r003: I agree, and although I dont believe in perfection. I certainly believe a person should definetely do their very best no matter what. After all the client always has the option of going somewhere else for the quality they are looking for. r004: I agree. Trust,confidence,forthrightness,honesty, and great communication sounds to me like a secret recipe for world peace. If each one of us would possess at least 3 out of the 5 attributes listed, there wouldn't be so much hostility and anger between humans. Oh yes it sounds great for business too. r005: I agree very strongly in always training indivisuals to solve problems. Alot of people don't even have a clue on how to start solving a difficult situation. I think people can be more productive and more knowledgeable. r006: Yes, it is of great importance for every employee to feel responsible for the company's product as if it was their own. If this happens the employee will feel important and needed and in turn he or she will deliver more quality work. r007: I agree, I would be perfectly happy working under these conditions. I would perform to the best of my ability and possibly stay in this workplace for a long time. r008: I agree. I am thrilled with the new technology. All the things that can be accomplished, all the projects that can be finished faster and with more accuracy. Modern information should be exploited to the max all the time. r009: Ahh.... the art of decision making. What a concept! I still have not mastered it. But you are absolutely correct, one must have all the evidence handy before deciding on something. You don't want to do something you will kick yourself for later. r010: I agree. Sometimes we do have many problems floating freely in our empty little heads. Some of us go crazy trying to find a solution to all of them. Unfortunately, it is very difficult and nerve wrecking. However, if we can get organized and categorize them with the importance they each deserve, one might find that they were not as important as we thought! r011: I agree. I believe that many situations can be cleared up if both parties had a winning end. Many times, animosity continues and lingers on for a long time when there is a person that feels he or she is loosing or has lost. r012: I agree. A master plan will always get you out of a big dilemma. The problem usually is creating it. r013: I agree prof. Auciello. Being prepared for the worse is always helpful. A master plan without a backup or alternative is setting yourself up for failure. r014: I agree. Every person should always aim for perfection. Empowerment-taking resposibility for our own actions. TQM-doing the right thing,right the first time all the time always striving for improvement and satisfying the customer. continuous quality improvemnt-to institute continuous improvemnt and lifelong eduction, principles based on the 14 points. r015: I agree. If I'm going to run a succesful business or project I need good quality material and excellent deliverability, so that i can in turn deliver my best too. r016: I agree. You make so much sense prof. Everyone expects the right product delivered in the least amount of tim possible. I know I do. r017: I think this is very important. Everywhere you go, and everything you do requires meeting someone's needs even at home with your spouses and children. I agree!! r018: I am a firm believer in improving continuously for the rest of your life. There is so much out there for us to learn and do how can we settle and get stuck in a no way out situation. the possibilities are endless. If you can believe it you can achieve it!!!!!!!! r019: This Total Quality Managemnt quiz was definetely an eye opener. It's true the concept of it all exists in all of our heads as ideas, but it was never expressed with such precise detail. It is a positive outlook for everything we do in life and if it helps in the job force too, well I welcome it, and I will try to practice to the best of my ability!!!!! *** Tue Jul 2 10:32:34 2002 Submitting Host: 207.62.70.206 end_display: http://auciello.tripod.com/701q1a.htm.txt name: Reyes Maria r001: I disagree with this TQM, because not all the time you do something is going to be right at the first time. And I think that not always the customer is satisfy. r002: I think that every people should add value to the process or product that they are working on. You can be somebody by your work and actions. r003: Trie to do you work perfect. You should always put your rate, if you have the ability do it. r004: I agree whit this TQM. r005: I agree I think is better if you work in team. r006: I agree, everyis responsible for their own actions. r007: I agree, I think that is goog to give an employe a reward for their work. And it depends if they have to many time workin in the company. r008: I agree, the new technology make things easy for people. r009: I agree, you should be 100% of what yu are going to measure before you evaluate. r010: I agree. r011: I agree. r012: I agree, good desing precedes good crafstman. r013: I agree, be prepare because you dont know what can happen at any time. r014: Attempt to create a sphere that's free from accidents. r015: I agree. r016: I agree. r017: I agree, is good to meet the needs of your customer. r018: I agree. r019: I think that TQM can help me, be thinking twice before acting. And TQM has alot of tips that can help me in the future. Thanks Mr.A with the TQM. I think my life is going to be easily. *** Tue Jul 2 12:02:16 2002 Submitting Host: 207.62.70.221 end_display: http://auciello.tripod.com/701q1a.htm.txt name: Lopez.Lucero r001: I agreed in this, it is always best to strive for improvement. Also satisfication of the customer is important. If the customer isn't satisfied then will you expect them to reconmed you to other people, or to rehired you. r002: It's important to add value to your work. Because if it doesn't have value then, how would you expect people to want your work. Also I would think "liking" what you do help your work. r003: I agree that its important to have quality work done on time. It shows that your responsible. r004: I agree with this. r005: I agree that training people is a good thing. It creates a good and strong work force, that sucess in their task easily. r006: I agree to empower employes to be responsible. This will help employeesbecome more responsible for their actions. Because when a person does a wrong usually a punshiment of some sort should take place, of course according to what they did. r007: I agree with this, those who have proven their capability should receive awards. A happy employee means that he or she would strive to do better r008: Its important to use the best to have the best. r009: This is a good concept, its good to analyze things before making important decisions. r010: Don't be afraid to make your own decisions. r011: This important and I agree, when creating win win scenarios this give a positive boost. Which creates a good environment to work with. r012: I agree with this if you have a good stucture in your plan in reinforces good work. r013: It always good to come up with alternatives, you cannot rely on one idea. r014: This is a good goal, to make your day the most perfect you can. To empowered is to give control to yourself. TQM is doing things right and striving for improvement. Continuous Quality Improvement & Innovation is giving the best and always trying to improve. r015: I agree which this. r016: I agree with this. r017: It is important to meet with the customers needs. r018: It is importanat to improve continuously, this will make your work more valuable. r019: TQM has good concept that a worker should strive for sucess. The good things right and well is to sucess, to do the best you can and to do it correctly gives you a sense of satisfaction. Which enventually make you a better person in life. *** Mon Jul 8 12:39:26 2002 Submitting Host: 207.62.70.4 end_display: http://auciello.tripod.com/701q1a.htm.txt name: Menzie.Sheyla r001: Yes, Agreed. In order to progress you have to do things the right way. If you don't satisfy the customer, the customer won't come back. r002: How you get your job done is how you represent your self. I agree r003: Punctuality is very important. If tou always late don't show responsability in you r004: Yes I agree with this. If there is no trust there is no way I will buy from you. Or the other way if you don't trust me you won't buy from me. r005: Yes, I agree. You might not always be around when something happens, so try to teach them how to resolve problems as if yo were there. Make things easier for them and things easier for you. r006: you show how good and responsible you can be. You take responsibility for what you do. You can govern as well as I do r007: Yes , it is always good to reward somebody for his/her austanding job. Let them know that they are improving for good. r008: Technology is improving day by day. I agree on this r009: Yes I agree it is better to evaluate, you can never decide before evaluating somenthing. r010: Yes I agree, collect evidence,. r011: Yes I agree, find a solution that will benefit you and the others r012: Yes , always develop a master plan, always have everything that you want to be done in written, well design. r013: yes, if one solution does not work, try another . You need to have different choices r014: yes, if there are no mistakes, everything goes right, but if something is wron somethig has to go wrong. Do your best. r015: r016: Be puctual, show responsability. I agree with this. Take resposability of your work. r017: Yes, customers are afected by your work. Deliver a good quality of product. r018: Yes Agreed r019: I agree, it is a very good Idea to improve, and to enjoy the place were we spend most of out time. If we get help as well as we give, we will feel more confortable. *** Tue Jul 9 15:23:21 2002 Submitting Host: 207.62.70.148 end_display: http://auciello.tripod.com/701q1a.htm.txt name: dubon r001: r002: r003: r004: r005: r006: r007: r008: r009: r010: r011: r012: r013: r014: r015: r016: r017: r018: r019: *** Tue Jul 9 15:56:27 2002 Submitting Host: 207.62.70.148 end_display: http://auciello.tripod.com/701q1a.htm.txt name: dubonsara leo90001@yahoo.com r001: every time that start doing things right the firstine made everything easier.and it amde it easy to improve. r002: I am agree with this because we should add value to everything that we do in our job. r003: by doing this delivering perfect product and on time made our company get more propaganda. r004: this is true if we trust to the customers they will trust us back. by paying their payment on time. r005: this is one of the most important parts in any group organisation. by train individuals to solve problems made any organization to get better results in any aspect. r006: this is the most important part of the employees by giving responsabilities to presonal is easier for the to have effective result. every person need responsavilities to feel useful at work or any group. r007: I am not agree, this is not necesary . r008: internet is really important in this days so we need new technology so it amkes our life easier. r009: I am agree r010: I am agree r011: I am agree r012: I AM AGREE BY DEVELOP A MASTER PLAN IS GOING TO BE EASIER TO DO WHAT IS BEING PLAN. r013: i AM AGREE YOU HAVE TO HAVE ANSWERS TO ANY QUESTION. r014: EMPOWERMENT: GIVING RESPONSABILITIS TO PERSONAL TQM: CONTINUOUS QUANLITY IMPROVEMENT AND INNOVATION r015: I AM AGREE r016: I AM AGREE r017: I AM AGREE r018: I AM GREE r019: I FEEL THAT TQM IS AGOOD HELP SO MANY EMPLOYEES. *** Tue Jul 9 15:56:59 2002 Submitting Host: 207.62.70.148 end_display: http://auciello.tripod.com/701q1a.htm.txt name: dubonsara leo90001@yahoo.com r001: every time that start doing things right the firstine made everything easier.and it amde it easy to improve. r002: I am agree with this because we should add value to everything that we do in our job. r003: by doing this delivering perfect product and on time made our company get more propaganda. r004: this is true if we trust to the customers they will trust us back. by paying their payment on time. r005: this is one of the most important parts in any group organisation. by train individuals to solve problems made any organization to get better results in any aspect. r006: this is the most important part of the employees by giving responsabilities to presonal is easier for the to have effective result. every person need responsavilities to feel useful at work or any group. r007: I am not agree, this is not necesary . r008: internet is really important in this days so we need new technology so it amkes our life easier. r009: I am agree r010: I am agree r011: I am agree r012: I AM AGREE BY DEVELOP A MASTER PLAN IS GOING TO BE EASIER TO DO WHAT IS BEING PLAN. r013: i AM AGREE YOU HAVE TO HAVE ANSWERS TO ANY QUESTION. r014: EMPOWERMENT: GIVING RESPONSABILITIS TO PERSONAL TQM: CONTINUOUS QUANLITY IMPROVEMENT AND INNOVATION r015: I AM AGREE r016: I AM AGREE r017: I AM AGREE r018: I AM GREE r019: I FEEL THAT TQM IS AGOOD HELP TO MANY EMPLOYEES. *** Thu Jul 11 17:21:34 2002 Submitting Host: 207.62.70.246 end_display: http://auciello.tripod.com/701q1a.htm.txt name: www r001: s;ejkw;ke r002: r003: r004: r005: r006: r007: r008: r009: r010: r011: r012: r013: r014: r015: r016: r017: r018: r019: *** Tue Jul 16 14:22:57 2002 Submitting Host: 207.62.70.244 end_display: http://auciello.tripod.com/701q1a.htm.txt name: M. r001: r002: r003: r004: r005: r006: r007: r008: r009: r010: r011: r012: r013: r014: r015: r016: r017: r018: r019: *** Tue Jul 16 14:26:58 2002 Submitting Host: 207.62.70.244 end_display: http://auciello.tripod.com/701q1a.htm.txt name: M.M r001: r002: r003: r004: r005: r006: r007: r008: r009: r010: r011: r012: r013: r014: r015: r016: r017: r018: r019: *** Wed Oct 2 12:05:34 2002 Submitting Host: 207.62.70.229 end_display: http://auciello.tripod.com/701q1a.htm.txt name: Thompson. Nakea r001: I agree with this comment. I think that all the work you do should be your best quality. You should always do something right the first time, so u won't waste your time doing it right the second time r002: if everyone improve in what they do, it will add progess to everyones work around them. r003: you should always do your best work all the time and all so be on time with turning in your work r004: buyers and saler have to trust eachother in order for thier buissnes to work. the saler have to make sure the product has good quality, and the buyer has ti make sure that the saler get paid on time r005: when u train someone to do something, make sure that u train them to be as good as you r006: give everybody a task, and tell them that they are resposible for that task r007: r008: r009: r010: r011: r012: r013: r014: r015: r016: r017: r018: r019: *** Mon Oct 7 12:01:57 2002 Submitting Host: 207.62.70.45 end_display: http://auciello.tripod.com/701q1a.htm.txt name: BOYD, DAVID r001: AGREE, BY FOLLOWING THESE STEPS FOR SUCESS YOU ENSURE THAT THE CUSTOMER AND YOURSELF IS SATIFIED WITH YOUR PERFORMANCE. r002: YOUR ACTIONS AND YOUR COMENTMENT TO EXCELENCE CAN ONLY ENHANCE THE PRODUCT r003: DELIVERING A PRODUCT ON TIME HAS A DIRECT IMPACT ON THE IMAGE OF YOUR WORK r004: AGREE THROUGH COMUNICATION ALL LINES ARE CLEAR IN REGARD TO PAYMENTS DELIVERIES AND ENQURIES r005: AGREE IT CAN ONLY ENHANCE SOMEONE PRODUCTIVITY r006: AGREE r007: AGREE IT WILL HAVE A DIRECT IMPACT ON THE PROCESS BECAUSE THERE INVOLVED INTERNALY r008: AGREE r009: AGREE r010: OKAY r011: AGREE, GO MR. A r012: AGREE r013: AGREE r014: 1.USING YOUR ALL YOUR POWER TO ACHIEVE YOUR GOALS 2.A GUIDE TO STAYING PREPARED AND BEING ORGANIZED 3.IMPROVING AS YOU GO AND BEING AN INNOVATOR r015: OKAY r016: GOT IT MR.A r017: GOT IT MR.A r018: GOT IT MR.A r019: I BEKIEVE IN TQM IT IT PUCHES EMPLOYEES TO HAVE A DIRECT IMPACT ON THE PROCESS IT ELIMANATES ROBOTS IN THE WORK PLACE AND PRODUCES INOVATORS THAT WILL INHANCE THE PRODUCTS THAT ARE PRODUCED IN AMERICA *** Mon Oct 7 12:05:16 2002 Submitting Host: 207.62.70.103 end_display: http://auciello.tripod.com/701q1a.htm.txt name: Hernandez.Abel r001: I agree to this comment comepletly. r002: To add a little something of yourself to your work. r003: With evrything you do it should be at your best work. Like Mr. A says "always give it your best at all time". r004: Your clients are #1 and you should give him the best at the wright price and he would always keep coming back for more business. r005: I agree. r006: I believe this comment. r007: Indeed you should give the incentives for the marvelous job that they do for the compony, but attendance should also be a plus thing also. r008: O.k r009: Yes, I had herd of that frase in my P sychology class. r010: I agree. r011: It's true but it can never be a win-win scenerio at all times. r012: I agree. r013: I agree. r014: Continue to make quality in your work. Problem solving is a way of making your work b the best it could be. TQM, and SPC I don't know what they mean. * -- DONT SORT ABOVE THIS LINE -- * Figueroa . Alfredor001 I do agree with this statement. This is a strong statement. I like it very much. Figueroa . Alfredor010 Solving constant problems first is dire for anything Figueroa . Alfredor011 Every solution doesnt always have to benefit everyone Figueroa . Alfredor012 A well developed master plan does always lead to a great product Figueroa . Alfredor013 I think preparation is always important for any project Figueroa . Alfredor014 Mistakes will be made from time to time Figueroa . Alfredor015 Trusting your suppliers for your materials is critical for a product Figueroa . Alfredor016 I think delivirability should always be on the mind of your suppliers Figueroa . Alfredor017 Customer satisfaction should always be your an important priority Figueroa . Alfredor018 Improvement is the way to life if you want to succeed Figueroa . Alfredor019 I think all of these statements should be used by everybody and anybody Figueroa . Alfredor002 Working together can create something special. I think a person can create something better on their own. Figueroa . Alfredor003 I think this is a very important statement, everyone should have punctuality. Figueroa . Alfredor004 Trust your relations with other businesses, it can help you with your business goals. Figueroa . Alfredor005 I believe a person should learn some things on his or her own Figueroa . Alfredor006 I think governance should only be giving out only to those who know what they are doing Figueroa . Alfredor007 In my opinion rewards are a great way to motivate employees Figueroa . Alfredor008 New technology is important to improve productivity Figueroa . Alfredor009 I know evaluation is important and critical for any project Henton TorreyIr001 I agree with the definition for tqm. it should always be our goal to the right thing the first time. we also should strive for improvement and satisfying the customer. Henton TorreyIr002 i would say that to add value to the process would be how you carry yourself and how you talk to people Henton TorreyIr003 i woulld just set a goals and develop a pattern of delivrring perfect products Henton TorreyIr004 i agree,when you base business on relationship and mutual trust every would be better Henton TorreyIr005 if your going to put together train individuals and teams to solve problem solving tools it would be good to teach technigues Del Angel, Ricardor001 i am totally agree with this stament, because I like total Quality Management.And i want to satify my costumers. Del Angel, Ricardor010 I don't know what it means by that Del Angel, Ricardor011 only some parties. because not every body has the opportunity to have to have technology Del Angel, Ricardor012 no Idea Del Angel, Ricardor013 we have to use technology to make it easy Del Angel, Ricardor014 to be responsable for quality, safety, productivity and deliverability, giving workersresponsability for their actions affecting their work. share governace.TQM. doing the right thing, rigth the first time, all the time, always striving for improvement and satisfying the custumer. Del Angel, Ricardor015 give them wahat they need to work Del Angel, Ricardor016 the principle can be use in the classroom Del Angel, Ricardor017 if you meet the needs of the custumer you can make more money Del Angel, Ricardor018 Mr. A jokes Del Angel, Ricardor019 I am agree on this. Del Angel, Ricardor002 some times we "the Employess" have to do things that are not in or reach , to make it better. Del Angel, Ricardor003 If you have everything on time, you are responsable. and when they see that you are responsable you get more custumers. Del Angel, Ricardor004 we always have tto be honest. Del Angel, Ricardor005 is better to work in teams, because you make more that you expect. Del Angel, Ricardor006 you have to be responsable to keep the job that you have Del Angel, Ricardor007 in this case every owner of company of small bussiness has to do this. Because there is no way that your employess ca suit you. Del Angel, Ricardor008 they have to use new technology, so they improve in sales, and productivity, Del Angel, Ricardor009 that absoluty true. Henton Torreyr001 i agree we should do the right thing the first time. and we should always strive for improvement.we should satisfy the customer. Henton Torreyr002 i agree we need to add value to the process. Henton Torreyr003 we should want to develop a pettern of delivering perfect products and services because it reflects on us in the end. Henton Torreyr004 i will agree to be sucessfull in business we need to build relationships with other people to be sucessful Henton Torreyr005 i agree Henton Torreyr006 yes we need to impower employees to be responsible in reuards to quality safety productivity and deliverability. Henton Torreyr007 i agree Henton Torreyr008 yes implement the new technology add use modern information resources Henton Torreyr009 it would be best to make decisions base on evidence Mon Feb 17 07:27:56 2003 Submitting Host: 10.10.17.184 data1: ANDREWS.MERCEDSr001 I TOTALLY AGREE WITH YOU ON THIS CONCEPT YOU DO IT THE FIRST TIME THEN IT SHOULD BE RIGHT ALL THE TIME data10: ANDREWS.MERCEDSr010 WELL YES AND NO IN SO MANY WAYS BECUASE YOU HAVE PEOPLE OUT THERE WHO DO NOT EVEN GO THAT ROUTE AT ALL BECUASE THRY WANT TO DO THERE WAY data11: ANDREWS.MERCEDSr011 I AGREE ALL THE WAY BECUASE YOU CAN ONLY GO UP ON THE LADDER THAT MEANS THE CUSTOMER WILL ALWAYS BY YOUR PRODUCT AND EVEV GET OTHERS TO DO SO data12: ANDREWS.MERCEDSr012 I AGREE BECAUSE IF IT IS NOT GOOD WHY GO FOR IT data13: ANDREWS.MERCEDSr013 IF ONE PLANE DO NOT WORK THEN ALWAYS HAVE BACK UP PLANS BECAUSE YOU NVER KNOW WHAT CAN HAPPEN data14: ANDREWS.MERCEDSr014 EMPOWERMENT :TO GIVE POWER OR AUTHORITY TOAUTHORIZE, TQM: DOING THE RIGHT THING, RIGHT THE FIRST TIME ALL THE TIME, CONTINOUS QUALITY: IS IS HOW GOOD YOUR PRODUCT IS HOW HAD YOU WORKED ON IT, IMPROVEMENT&INNOVATION: data15: ANDREWS.MERCEDSr015 I AGREE IF YOU AVE THE BEST THEN YOUR WORK WILL COME OUT TO BE THE BEST data16: ANDREWS.MERCEDSr016 YOU NEVER KNOW WHAT MIGHT HAPPEN IF YOU ARE IN THE RIGHT PLACE BECAUSE IT CAN BE THE OPPORTUNITY OF OR LIFE TO DO SOMTHING GOOD data17: ANDREWS.MERCEDSr017 I AGREE WITH YOU data18: ANDREWS.MERCEDSr018 I AGREE YOU HAVE TO JUST GO FOR IT data19: ANDREWS.MERCEDSr019 I THINK THAT WHEN IT ALL COMES DOWN TO IT THEN YOU HAVE TO BE THE BEST TO WANT THE BEST. I AGREE BECAUSE THINGS ARE CHANGING AROUD US AND YOU WILL HAVE TO GO BY SOMETHING IN LIFE GOOD OR BAD data2: ANDREWS.MERCEDSr002 TO ME IF YOU PUT IN 100% THEN IT SHOULD ALWAYS BE LIKE THAT SO THEN THE COSUMER KNOW THAT YOU HARD TO DO WHAT YOU DID TO MAKE THEM HAPPY data3: ANDREWS.MERCEDSr003 I YOU DID NOT DELIVER GOOD QUALITY THEN YOU WOULD LOSE A CUSTOMER WELL ALL OF THEM data4: ANDREWS.MERCEDSr004 IF YOU HAVE A GOOD MUTUAL TRUST AND GOOD DELIVERY ON ANY THING YOU DO THEN YOU WILL BE REWARDED BY MONEY BECUASE THE CUSTOMERS WILL GIVE IF YOU PUT OUT data5: ANDREWS.MERCEDSr005 I AGREE WITH YOU GOOD HELP THAT MEANS THE CUSTOMER WILL BE BACK TO BY THAT PRODUCT data6: ANDREWS.MERCEDSr006 IF YOU COME IN AND GREET YOUR WORKERS THEN YOU WILL GET 100% OUT OF THERE WORK data7: ANDREWS.MERCEDSr007 BE VERY DIRECT WITH YOUR EMPLOYEES AND THEY WILL BE DIRECT WITH YOU data8: ANDREWS.MERCEDSr008 I AGREE WITH YOU YOU HAVE TO KEEP UP WITH THINGS AROUND YOU data9: ANDREWS.MERCEDSr009 MAKE SURE YOU DO THE RIGHT THING OR ASK BEFORE YOU DO IT I AGREE end_display: http://auciello.tripod.com/701q1a.htm.txt *** Thu Feb 20 18:28:46 2003 Submitting Host: 10.10.17.193 data1: ssr001 data10: ssr010 data11: ssr011 data12: ssr012 data13: ssr013 data14: ssr014 data15: ssr015 data16: ssr016 data17: ssr017 data18: ssr018 data19: ssr019 data2: ssr002 data3: ssr003 data4: ssr004 data5: ssr005 data6: ssr006 data7: ssr007 data8: ssr008 data9: ssr009 end_display: http://auciello.tripod.com/701q1a.htm.txt *** Thu Feb 20 18:39:54 2003 Submitting Host: 10.10.17.215 data1: x.xr001 data10: x.xr010 data11: x.xr011 data12: x.xr012 data13: x.xr013 data14: x.xr014 data15: x.xr015 data16: x.xr016 data17: x.xr017 data18: x.xr018 data19: x.xr019 data2: x.xr002 data3: x.xr003 data4: x.xr004 data5: x.xr005 data6: x.xr006 data7: x.xr007 data8: x.xr008 data9: x.xr009 end_display: http://auciello.tripod.com/701q1a.htm.txt *** Thu Feb 20 18:49:19 2003 Submitting Host: 10.10.17.186 data1: x.xr001 data10: x.xr010 data11: 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data5: x.3r005 data6: x.3r006 data7: x.3r007 data8: x.3r008 data9: x.3r009 end_display: http://auciello.tripod.com/701q1a.htm.txt *** Thu Feb 20 18:56:21 2003 Submitting Host: 10.10.17.194 data1: x.4r001 data10: x.4r010 data11: x.4r011 data12: x.4r012 data13: x.4r013 data14: x.4r014 data15: x.4r015 data16: x.4r016 data17: x.4r017 data18: x.4r018 data19: x.4r019 data2: x.4r002 data3: x.4r003 data4: x.4r004 data5: x.4r005 data6: x.4r006 data7: x.4r007 data8: x.4r008 data9: x.4r009 end_display: http://auciello.tripod.com/701q1a.htm.txt *** Thu Feb 20 19:02:22 2003 Submitting Host: 10.10.17.186 data1: x.5r001 data10: x.5r010 data11: x.5r011 data12: x.5r012 data13: x.5r013 data14: x.5r014 data15: x.5r015 data16: x.5r016 data17: x.5r017 data18: x.5r018 data19: x.5r019 data2: x.5r002 data3: x.5r003 data4: x.5r004 data5: x.5r005 data6: x.5r006 data7: x.5r007 data8: x.5r008 data9: x.5r009 end_display: http://auciello.tripod.com/701q1a.htm.txt *** Thu Feb 20 19:07:22 2003 Submitting Host: 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http://auciello.tripod.com/701q1a.htm.txt *** Thu Feb 20 23:51:21 2003 Submitting Host: 10.10.17.194 data01: xx data02: xx data03: xx data04: xx data05: xx data06: xx data07: xx data08: xx data09: xx data10: xx data11: xx data12: xx data13: xx data14: xx data15: xx data16: xx data17: xx data18: xx data19: xx 19 end_display: http://auciello.tripod.com/701q1a.htm.txt *** Sat Feb 22 08:36:37 2003 Submitting Host: 10.10.17.214 data01: A.J. data02: A.J. data03: A.J. data04: A.J. data05: A.J. data06: A.J. data07: A.J. data08: A.J. data09: A.J. data10: A.J. data11: A.J. data12: A.J. data13: A.J. data14: A.J. data15: A.J. data16: A.J. data17: A.J. data18: A.J. data19: A.J. 19 end_display: http://auciello.tripod.com/701q1a.htm.txt *** Wed Feb 26 20:37:23 2003 Submitting Host: 10.10.17.199 data01: Luu.WoaI agree..if you do it right the first time you won't have to come back and fix it later..in the computer age everything is improving and fast so you the people have to improve..like the saying goes "A satisfying customer always comes back." data02: Luu.WoaThis means team work..cuz working as a team will enhance the project that you're working on..for example 10 brains is better than one brain working a problem out. data03: Luu.WoaA person whose is always on time will succeed in life than a person who runs his schedule all haywire..its called responsibility.. data04: Luu.WoaIf your late on a rent..how will the landlord ever trust you again on the next payment.. data05: Luu.WoaYou'll get more done as a team than as a individual data06: Luu.WoaI disagree with empowering them with their responsibility for their actions affecting their work..what if they do something wrong..you have to discipline them..I grew up learning the hard way.. data07: Luu.WoaIf you make your employees feel like owners of the process, not attendants you'll have more loyal and productive employees.. data08: Luu.WoaI agree data09: Luu.WoaThink before you do it..Cuz if you don't..you'll be back at square one.. data10: Luu.WoaIts always the little things that mess you up.. data11: Luu.WoaDoesn't everybody wants to be on the winning side.. data12: Luu.WoaThis practice gives you a life learning experience on how to plan ahead of time in your life.. data13: Luu.WoaYou always plan ahead of time..say for example if you're going to a trip or a vaction of course you'll gonna plan ahead of time.. data14: Luu.WoaEmpowerment means giving workers responsibility for their actions affecting their work..TQM means Doing the right thing the first time, all the time; always striving for improvement and always satisfying the customer..Continuous Quality Improvement and Innovation means always the same or better quality, improving your skills each and everyday, and inventing new ways or ideals to deal with everyday problems.. data15: Luu.WoaBy showing them your quality and deliverability they'll give back the same treatment.. data16: Luu.WoaThat question have already been asked.. data17: Luu.WoaIf you don't meet their needs..they'll rebel against you and you won't have any workers left.. data18: Luu.WoaYes data19: Luu.WoaWhat I think of this..hmm..most of these TQM I've already use in my life and some are new..I learn most of these TQM while I was away for a long vacation.. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Sun Mar 23 21:08:08 2003 Submitting Host: 10.10.17.171 data1: Alvarez. Rosa r001: This comment means that if you do something right in the beginning it will save time instead of having to go back and correct the error. It will save time and therefore please whoever it is that is asking something from you, whether it is a teacher, customer, etc. So, yes I agree with this comment. data10: Alvarez. Rosa r010: Always prioritize your work load so you can find the most efficient way to complete it. data11: Alvarez. Rosa r011: Always compromise, dont always expect to get your way. data12: Alvarez. Rosa r012: Always be organize and think through the plan. data13: Alvarez. Rosa r013: Always have a plan "B", be prepared for everything. data14: Alvarez. Rosa r014: In order to achieve your goal you must plan and prepare well. TQm means time quality management in other words use your time wisely. Empowerment means be confident and Continuous Quality Improvement & Innovation means always leave room for improvement. data15: Alvarez. Rosa r015: Always use the best. data16: Alvarez. Rosa r016: Be flexiable. data17: Alvarez. Rosa r017: Always give the best. data18: Alvarez. Rosa r018: Always leave room for improvement data19: Alvarez. Rosa r019: TQM is an efficient list on how to become a better person not just a better worker or student. data2: Alvarez. Rosa r002: I believe this statement means that everything you put into a project should be your best because the project always reflects who you are. data3: Alvarez. Rosa r003: This means you should always be punctual because once again that reflects on who you are. data4: Alvarez. Rosa r004: This means that you have to be honest and reliable in order for others to trust you and in order to get the same treatment back. data5: Alvarez. Rosa r005: If you teach people how to deal with a problem then they can go and help and teach others how to solve a problem making them efficient. data6: Alvarez. Rosa r006: This means that you must teach people to be leaders by making them take more responsibility. data7: Alvarez. Rosa r007: If you make people part of the solution then they produce better products. data8: Alvarez. Rosa r008: Use technology to make projects better. data9: Alvarez. Rosa r009: Always make sure that the information is correct before turning the project in. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Sun Mar 23 21:09:47 2003 Submitting Host: 10.10.17.211 data1: Alvarez. Paul r001: This comment means that if you do something right in the beginning it will save time instead of having to go back and correct the error. It will save time and therefore please whoever it is that is asking something from you, whether it is a teacher, customer, etc. So, yes I agree with this comment. data10: Alvarez. Paul r010: Always prioritize your work load so you can find the most efficient way to complete it. data11: Alvarez. Paul r011: Always compromise, dont always expect to get your way. data12: Alvarez. Paul r012: Always be organize and think through the plan. data13: Alvarez. Paul r013: Always have a plan "B", be prepared for everything. data14: Alvarez. Paul r014: In order to achieve your goal you must plan and prepare well. TQm means time quality management in other words use your time wisely. Empowerment means be confident and Continuous Quality Improvement & Innovation means always leave room for improvement. data15: Alvarez. Paul r015: Always use the best. data16: Alvarez. Paul r016: Be flexiable. data17: Alvarez. Paul r017: Always give the best. data18: Alvarez. Paul r018: Always leave room for improvement data19: Alvarez. Paul r019: TQM is an efficient list on how to become a better person not just a better worker or student. data2: Alvarez. Paul r002: I believe this statement means that everything you put into a project should be your best because the project always reflects who you are. data3: Alvarez. Paul r003: This means you should always be punctual because once again that reflects on who you are. data4: Alvarez. Paul r004: This means that you have to be honest and reliable in order for others to trust you and in order to get the same treatment back. data5: Alvarez. Paul r005: If you teach people how to deal with a problem then they can go and help and teach others how to solve a problem making them efficient. data6: Alvarez. Paul r006: This means that you must teach people to be leaders by making them take more responsibility. data7: Alvarez. Paul r007: If you make people part of the solution then they produce better products. data8: Alvarez. Paul r008: Use technology to make projects better. data9: Alvarez. Paul r009: Always make sure that the information is correct before turning the project in. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Wed Apr 9 13:39:05 2003 Submitting Host: 10.10.17.218 data1: Cayetano, Widmark r001: I agree! data10: Cayetano, Widmark r010: I'm trying to get an "A" for my assignment to get an higher score. data11: Cayetano, Widmark r011: I agree! data12: Cayetano, Widmark r012: That I need to catch up with this assignments, that I won't leave everything behind. data13: Cayetano, Widmark r013: I can deal with some problems for a flowchart if somebody else. data14: Cayetano, Widmark r014: I made up by mistaken for this computer that I won't make mistake. data15: Cayetano, Widmark r015: I totally agree! data16: Cayetano, Widmark r016: They can do there own inspection for their lab. data17: Cayetano, Widmark r017: I can meet with them in the classroom to help them for theirs assignment. data18: Cayetano, Widmark r018: I can continuing in this program to get an education. data19: Cayetano, Widmark r019: I think this program was very cool, it's a positive ways. data2: Cayetano, Widmark r002: I trying to work hard in this computer lab, I need to improve my grade and I've finally to try do my best. data3: Cayetano, Widmark r003: Sometimes, I came late, because I have other things to do. Then,I'll tried to get there on time, that I won't lose point. data4: Cayetano, Widmark r004: I was very helpful with students to log on the computer. Then,they're trying to their best to improve their skills. data5: Cayetano, Widmark r005: I trying to solve the problems for myself to get my attention.That I've solve the case. data6: Cayetano, Widmark r006: I've make sure won't leave everythings behind for theirs assignment. I must take responsibility for my actions. data7: Cayetano, Widmark r007: I disagree! data8: Cayetano, Widmark r008: That I can use some software of theirs internet to give a information. data9: Cayetano, Widmark r009: It's really doesn't hurt alot, while I did my evaluate for thiscomputer. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Wed Apr 23 13:21:19 2003 Submitting Host: 10.10.17.212 data1: Obando,Valeria r001: I agree for always striving for Improvement but I have a bit of a problem with always satisfying the customer because some customers are just Impossible to satisfy no matter how hard you try, some just want to give you a difficult time.It's not fair. data10: Obando,Valeria r010: data11: Obando,Valeria r011: We have to develop situations where everybody can win. Like this,everybody can be happy and satisfied and we don't have to deal with problems. data12: Obando,Valeria r012: You have to have a master plan because you can't just be satisfied with mediocre.You should strive for the best.That's the way to survive in a competitive world. data13: Obando,Valeria r013: If a plan doesn't work out,you'll have another one to substitute it. You never know if you'll be succesful, so it's beter to be prepared, in case your plan doesn't work out, you'll have another, and you won't fail to deliver. data14: Obando,Valeria r014: Defects can't be forgiven, but accidents can be worked on so they won't happen again. data15: Obando,Valeria r015: If you don't qualify your sources and suppliers and they end up being lousy, then so will you, because they represent you, so you have to have good quality suppliers and sources so that your work represent good quality. data16: Obando,Valeria r016: People depend on you for your deliverability. They put trust on you, so you should deliver because you'd like to trust them two when it's your turn to depend on them. data17: Obando,Valeria r017: If you don't meet the needs of customers, you won't have any customers. There are many markets,they are willing to give the customers satisfaction and if your not, then how can you expect to survive in the competition? data18: Obando,Valeria r018: There is always room for improvement! An O.K job is not as meritable as an EXCELLENT! job. data19: Obando,Valeria r019: If we teach eachother the new ways that are arising, then we can all continue to improve the quality of our work. data2: Obando,Valeria r002: Add value to the process makes me think of how you should always include good work from your part on all projects you work on with other people. You should contribute good valuable ideas. data3: Obando,Valeria r003: What this means to me is that you should do your jobs with good quality always, not only when it is asked out of you, but always,like that people only expect good quality from you. They won't expect you to fail because you will be known for giving good quality work. data4: Obando,Valeria r004: The people you work with should trust you as much as you trust them. data5: Obando,Valeria r005: If you work alone or with others, you'll know how to solve problems, so either way, there's no need to worry. data6: Obando,Valeria r006: Give employees a sense of control, like that you can have the confidence of giving them tasks that are really important, and you won't need to worry because you'll know that they can handle it. data7: Obando,Valeria r007: Makes the employees feel like a part of a team, and it's good because it motivates them to work hard. data8: Obando,Valeria r008: Moving on with the technology allows business to grow, allowing your pockets to grow along with it, along with your intelligence. Technology can help us live an easier life. data9: Obando,Valeria r009: Evidence can help you make important decisions.You can't make important decisions without knowing all the facts. It would be like walking with your eyes closed. You need to know the facts end_display: http://auciello.tripod.com/701q1a.htm.txt *** Tue May 20 14:16:56 2003 Submitting Host: 10.10.17.196 data1: Robert Aasway r001: I compeletly agree with this. If it's not worth doing right,it's not worth doing. It's satisfyiny to do a job well. data10: Robert Aasway r010: Keeping track of problems and their frequency will expose the true weak spots, and the importance of the tasks required. data11: Robert Aasway r011: With constant communications, giving clear and precise statements with common sense, will help all parties understand and come to fruitful decisions that will benefit all. data12: Robert Aasway r012: A good foundation with a good design and a good plan, can make the difference between the success or failure of a project. data13: Robert Aasway r013: Always have a second & third choice for every step in a solution to a problem. data14: Robert Aasway r014: Empowerment is giving workers responsibility for their actions affecting their work. TQM is the idea of Total Quality Management. Continuous Quality Improvement & Innovation implies a life-long improvement of your management. data15: Robert Aasway r015: As you use some suppliers, look for the ontime delivery of quality products and services and stick with them. data16: Robert Aasway r016: In a JIT, you must depend upon quality sources & suppliers for on-time delivery of quality goods. data17: Robert Aasway r017: Customers rely on your continuous quality and promptness of your work. Your reputation must be unsurpassed to retain these customers. data18: Robert Aasway r018: Never stop learning new and innovative meathods of doing something. Keep on top of your field. data19: Robert Aasway r019: Absolutely great ideas for anyone who wants to improve their lives and relationships. data2: Robert Aasway r002: Adding value means doing your best work all the time. data3: Robert Aasway r003: Your reputation depends on the quality of your services andand the prompt delivery of same. data4: Robert Aasway r004: Good business relationships are more than contracts. They are personal, and depend on your honesty. data5: Robert Aasway r005: Training insures fewer problems, and instills confidence inteam members. data6: Robert Aasway r006: Learning to deligate authority helps develop effective team members. data7: Robert Aasway r007: This can only help build pride and the quality of jobs well done. data8: Robert Aasway r008: Staying abreast of new processes, etc., and implementing themwill help prevent you from falling behind. data9: Robert Aasway r009: Detailed and in depth studing of the problem or process will help insure that greater mistakes will be avoided. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Wed May 21 13:55:34 2003 Submitting Host: 10.10.17.175 data1: nunez Yolanda r001: I'm agree with you. I think all people need to learn new thing always help them. Also they try to do or to use the new tecnologybecause All have better comunication. data10: nunez Yolanda r010: it's good idea to decide to do something the most to least impor-tance the problems. data11: nunez Yolanda r011: Yes. have solution,give benefits. data12: nunez Yolanda r012: The master plan. It is good designed data13: nunez Yolanda r013: One problem can be fire inside the apartment.Firts step: call the fireman and leave outside and put everything in a safe place and wait . data14: nunez Yolanda r014: Empower- Who can do something.improvement- do better something.Innovation- has a new things. data15: nunez Yolanda r015: they have a good comunication data16: nunez Yolanda r016: Don't have delay data17: nunez Yolanda r017: Give reizon because the delivery arrive late. data18: nunez Yolanda r018: Everyday, and find better ways to rip of the customer while keeping your better covered. data19: nunez Yolanda r019: I think, it is good to have everything for everything data2: nunez Yolanda r002: The work and action always have enhace. Someone does good thingand has good actions. data3: nunez Yolanda r003: Yes,I agree.Yes, I agre. data4: nunez Yolanda r004: Yes, that true. All business should have respect,confidencereleability,pay,and clear comunication data5: nunez Yolanda r005: Any busines requir have time, If We can use "Cyber Word" We beable to save money, time and effort. data6: nunez Yolanda r006: Each employee has a responsability and duty. also has duties. data7: nunez Yolanda r007: The employees should cualify somebody for something to do. data8: nunez Yolanda r008: Yes, it is true. data9: nunez Yolanda r009: Yes, I'm agree. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Tue Jun 3 14:16:03 2003 Submitting Host: 10.10.17.172 data1: Navarro, Teresa r001: I agree with doing the right thing because you have to do your work in order to pass. always striving for improvement also because you have to push your self . because if you don't push your selfnobody will. data10: Navarro, Teresa r010: 20% of the problem is justan opinion and causes the other 80% so you have to b well informed in order to be able to solve the whole problem. data11: Navarro, Teresa r011: a scenario where theirwould be a positive atmosphere or energetiv people could create a good cooperarion. data12: Navarro, Teresa r012: you have to have qualty work . for example if you aregonna build a house you have to have a good model in order for it to come out right quality brings quality. data13: Navarro, Teresa r013: to solve logic problems you have to be able to think right and think things twice and be able to analyze them. data14: Navarro, Teresa r014: empowerment to have power over your self. improvement and innovatio to help your self and improve your self. data15: Navarro, Teresa r015: you have to have quality and be deliberately if you are gonna want ot win money for your company. data16: Navarro, Teresa r016: delyverying things just in time quality + quality. you can not delay no work because everything has to be on time. data17: Navarro, Teresa r017: you have to be on time. because yo being late may affect the company or the co- workers on the money budget. data18: Navarro, Teresa r018: improve your self all the time. you also never have to give up because if you don't succed the first time you may succed the 2nd or third time . data19: Navarro, Teresa r019: americans main goal is aminly money. I think TQM is a real good thing if it really is gonna improve the way poeople work. data2: Navarro, Teresa r002: everybody has to valu their work on their own because nobody is gionna do the work for them. data3: Navarro, Teresa r003: you have todeliver your work on time because that shows the way you are. It's like showing up to class every day late yo have to organize your self. data4: Navarro, Teresa r004: yuo never fully distrust nobody unless they prove you wrong. But if they show you that they are trustable well mannered and do what they have to do on time you end up building a mutual trust . trust is like a latter you build it . data5: Navarro, Teresa r005: you have to teaxh how to follow rules. Also how to get along with one another. you also have to teach them how to work as a group and not as an individual. data6: Navarro, Teresa r006: you have to teach your employees to be responsible for their own actions. If they atre not responsible yuo are gonna have to give them a warning or fire them. data7: Navarro, Teresa r007: you have to make employees want to go to work not just feel forced. they should feel they are in a positive aatmosphere because nobody really works good in a negative atmosphere. data8: Navarro, Teresa r008: yuo could just use delete. data9: Navarro, Teresa r009: you have to have the facts or the real information so that you can real evaluate it with out taking wrong decisions. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Tue Jul 15 01:56:37 2003 Submitting Host: 10.10.17.171 data1: Tirado.Yadira r001: I definitely agree with this statement because doing the right things and striving for improvement should be on the top of everyones list. You want to make sure you do your best in order to prove your the best. If one is involved in retail ofcourse, you have to satisfy your customers in order to remain productive. data10: Tirado.Yadira r010: I had never heard of this principle, but it sounds great. Applying this principle may help many companies resolve problems in a very effective manner. data11: Tirado.Yadira r011: You have to make a solution that will benefit both parties if you don't want any problems. Both parties have to be happy with the conclusion. data12: Tirado.Yadira r012: If you plan out your ideas in an organized manner and well performed it becomes you master plan. Master plans help develope quality in a certain project you are involoved in. data13: Tirado.Yadira r013: One must be prepared for the unexpected. Have alternatives in case one plan doesn't work you will have a backup in order for you not to fall behind. data14: Tirado.Yadira r014: If you have a goal, go for it don't stop by any means. If a problem interfierce then use the problem-solving tool. Empowerment it to have the ability or charge of making desicions. TQM stands for Total Quality Management which is to have the best and most productive management skills. Continous Quality Improvement & Inovations is how a business should work, by always improving by using new inovations will result in perfect quality. data15: Tirado.Yadira r015: You need to make sure that your employees are qualified. Make sure you select the right people whom you will trust with your business. data16: Tirado.Yadira r016: Delivering on time will only give you positive points. It is extremely important to perform correctly and acurately. data17: Tirado.Yadira r017: Your customers must be 100% satisfied. They are the reason why the business actually excist. data18: Tirado.Yadira r018: Improvement will give you a better view and will help you gain more customers. It is important to continue, don't limit yourself you can change as many times as you like. data19: Tirado.Yadira r019: I think TQM is great for a person to know because it gives you the idea on how you should work in the business world. It gives you tips on how to be a productive employee. This can help any person even if your are not involved in the business world. data2: Tirado.Yadira r002: No matter where you work you will always be involved in some kind of team work and as a team everyone has to be productive in order to add value. Your actions become very important when you are employed because your job will depend on what you produce. data3: Tirado.Yadira r003: Being on time is the prime factor of delivering products and services. If your not on time you give a bad impression on the individual you are performing a service to, which will lead to bad recommendations. data4: Tirado.Yadira r004: When you are involved in business trust becames a valuable tool for you. You have to trust a person in order to get involved in any kind of business with the individual because usually there is money invloved. data5: Tirado.Yadira r005: If you work with a big corporation many problems occur which is why all employees must be trained to solve them in civilized ways. Team work in the key to quality and productivity. data6: Tirado.Yadira r006: Employees must have the power and ability to be responsible for quality, safety, productivity, and deliverability because without those you will not have a productive corparation. If your not responsible consequences such as unemployment may occur. data7: Tirado.Yadira r007: If you make an employee feel like they are part owners and productivity will give growth to the company then they will most likely put more efort in what they do. data8: Tirado.Yadira r008: Technology is our bestfriend, it helps us improve and become more productive. All these new resources provided by technology will certainly help us eliminate errors. data9: Tirado.Yadira r009: You should never judge before looking at the evidence. Before making decisions one has to amke sure it will be the correct one and will not harm anything or anyone. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Wed Jul 16 01:15:14 2003 Submitting Host: 10.10.17.214 data1: Gardner,Lydia topazlid@yahoo.com r001: I disagree, I believe in doing things right. But if for some reason I do it wrong I should'nt be blackballed. I never feel bad about mistakes because they help you to learn and grow. And who wants to stop growing mentally? I don't data10: Gardner,Lydia topazlid@yahoo.com r010: This may be true but we must remember that small things(problems) eventually grow big and sometimes out of control. data11: Gardner,Lydia topazlid@yahoo.com r011: I agree, this is like saying if we can't come to an agreement then lets compromise. data12: Gardner,Lydia topazlid@yahoo.com r012: I agree, In the work area if it's not clean on top the bottom will need constant cleaning. By saying this I think management should stay on top of things--this means coming in with a good attitude,nice compliments, and new ideas. To me that's Good Quality. data13: Gardner,Lydia topazlid@yahoo.com r013: Oh Boy!! this is true I'm experiencing this on my job at this present time. An alternative method is the ulimate. ALTERNATIVE- IF-THEN-ELSE I agree. data14: Gardner,Lydia topazlid@yahoo.com r014: TQM--"Doing the right thing, right the first time, all the time.EMPOWERMENT-this means giving worker responsibility for their actions affecting their.CONTINUOUS QUALITY IMPROVEMENT & INNOVATION--this means making changes often to benefit your company on a constant basis. data15: Gardner,Lydia topazlid@yahoo.com r015: I agree,If you can't see don't agree to buy it. Check it out first. data16: Gardner,Lydia topazlid@yahoo.com r016: I agree. with a good team of workers this Principle can be put into action. data17: Gardner,Lydia topazlid@yahoo.com r017: One can learn by treating a customer with the same respect that you would want. data18: Gardner,Lydia topazlid@yahoo.com r018: I believe that nothing beats a failure but a tryer, and that if you believe you can achieve. data19: Gardner,Lydia topazlid@yahoo.com r019: Mr.A, I got this lesson and I appreciate it also. Thank YouLydia Gardner data2: Gardner,Lydia topazlid@yahoo.com r002: Employees who do good, hard, honest work shoul be praised be there employer on a regular basis. This ensure good quality for the future. data3: Gardner,Lydia topazlid@yahoo.com r003: I agree,First impressions are lasting. Being on time the first time gives a small security blanket of good service to come. data4: Gardner,Lydia topazlid@yahoo.com r004: This is totally true,Because with any and all relationships "NO TRUST NO RELATIONSHIP" I agree so much. data5: Gardner,Lydia topazlid@yahoo.com r005: I agree, problem solving should not be the responsibility of one person. data6: Gardner,Lydia topazlid@yahoo.com r006: I agree, because what you do in your worker area effects the whole company not just your immediate area. data7: Gardner,Lydia topazlid@yahoo.com r007: Total agreement,When you make your career choice in life--most of the time it's something you love to do. So when you can get a little extra incentive for that it makes it that much better. data8: Gardner,Lydia topazlid@yahoo.com r008: I agree, the world is constantly change--so why not go with the flow of new improving resources that this world has to offer. data9: Gardner,Lydia topazlid@yahoo.com r009: That's really true. Because the lights can be on and there's nobody at home. In other words turn the key-go in-and see who really there. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Tue Jul 22 04:43:10 2003 Submitting Host: 10.10.17.210 data1: HO, TAY r001: Mr. A, I AGREE WITH THE TQM, THIS CONCEPT IS GREAT FORM OF MOTIVATION IN BUSINESS FIELD. THIS WILL SAVE TIME AND MONEY IN THE LONG RUN. THIS IS CONCEPT OF RISK MANAGEMENT. data10: HO, TAY r010: I AGREE, MR. A data11: HO, TAY r011: I agree. mr. a data12: HO, TAY r012: I AGREE MR. A, START FROM THE ROOT data13: HO, TAY r013: I AGREE, MR. A data14: HO, TAY r014: EMPOWERMENT IS THE SELF CONFIDENT AS A EMPLOYEE, TQM IS SIMILAR TO RISK MANAGEMENT AND HAVE EVERY EMPLOYEE BE PART OF THIS CONCEPT. CONTINUOUS QUALITY IMPROVEMENT AND INNOVATION MEANS KEEP UP WITH HIGH TECHNOLOGY TO BE ON THE TOP ALWAY. data15: HO, TAY r015: I AGREE. MR. A data16: HO, TAY r016: THIS PROCESS WILL KEEP THE BUSINESS RUNNING SMOOTHLY. data17: HO, TAY r017: I AGREE, MR. A, GIVING THE CUSTOMER A WOW! REACTION, AFTERWARD EVERY BUSINESS TRANSACTION. GREAT IMPRESSION LEAD TO GREATER RELATIONS. data18: HO, TAY r018: EDUCTION IS THE KEY TO SUCCESS. data19: HO, TAY r019: TQM TAKES A LOT OF TIME TO COMPLISHED. IT'S IS A TEAM EFFORT AND THE TOP MANAGEMENT MUST BE A GOOD SPEAKER AND A HARD WORKER HIMSELF OR HERSELF. THAT PERSON MUST GIVE RESPECT TO GET RESPECT. data2: HO, TAY r002: EMPLOYEE SHOULD TREATED WITH RESPECT AND ACKNOWLEDGE THIER HARD WORK. THEREFORE, EMPLOYEE WILL BE GLADE TO COME TO WORK AND WILL TREATED THE WORK AS THEIR OWN. data3: HO, TAY r003: TIME IS MONEY IN THE BUSINESS WORLD, AND REPUTATION IS OFTEN BASE ON THE PROMPTNESS OF SERVICE AND PRODUCT. data4: HO, TAY r004: HONESTY IS THE NUMBER 1 PRIORITY IN SUCCESSFUL BUSINESS PRACTICE. WHEN PEOPLE KNOW CORRUPTION, THERE NO COOPERATION AFTERWARD. data5: HO, TAY r005: I AGREE FOR RISK MANAGEMENT data6: HO, TAY r006: ALL PEOPLE SHOULD BE REASPONSIBLE FOR THEIR OWN ACTION, AND EMPOWERING THEM AND REWARD THEM FOR THEIR HARD WORK IS A MUST. data7: HO, TAY r007: I AGREE, MR. A data8: HO, TAY r008: I AGREE , MR. A , THE COMPANY WILL BE LEFT BEHIND THE DUSK IF NOT KEEPING UP WITH THE NEW TECHNOLOGY. TIME IS MONEY data9: HO, TAY r009: I AGREE, MR. A, AND THIS SHOULD MAKE IMPARTIALLY. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Mon Jul 28 18:50:47 2003 Submitting Host: 10.10.17.180 data1: Moore Toby r001: I agree. Doing things rihgt the first time will save you time in the future. Mistakes and or messing things up will only lead to more time taken to correct the problem. It is better to be slow and thorough than sloppy and fast. data10: Moore Toby r010: Well I don't know about the 80/20 pronciple but identifying the main causes of problems is important and it can be helpful to document them. data11: Moore Toby r011: I agree. Of course again, this is what should happen in an ideal world but most often does not. Cooperation and compromise is very important in keeping any kind of relationship alive. data12: Moore Toby r012: Yes I agree. But you also must have a back up plan or two. data13: Moore Toby r013: I see we are on the same track I thought of Q13 before I even read it. data14: Moore Toby r014: Empowerment, take the initative. Help yourself, do not wait for others to do things for you. Total quality management. Continue to strive to be the best. data15: Moore Toby r015: I agree. You must find the best price and most efficient people to work for you or deliver for you or you or your business will fail. data16: Moore Toby r016: Please clarify what this means or be more specific data17: Moore Toby r017: I agree. data18: Moore Toby r018: I don't know if you need to base your life on someone's 14 points of blah blah blah. It is important however to be disciplined in life and continue to learn no matter how old you are. data19: Moore Toby r019: Well. Most workplaces suck. You are to buy doing your work nd covering you back because someone migt stab it to worry about this. The bottom line is the American workplace over the years has changed for the better. But now it is changing for the worst, at least for the average worker. People are forced to do more work for less pay and with less benefits, incentives or raises. It's a cut throat world out there. The most important things to remember when you have a job is to do your job. Make sure you are an asset to the company, even when a company downsizes if you are of value you will be keep on board. And always CYA - Cover Your Ass, because there are many people who you might think are your friends at work but will step on your neck in order to get ahead. Keep your personal life seperate from work. Don't fish off of the company peer. data2: Moore Toby r002: I agree. Working on something should be more than just simply going through the steps. You should look for ways to omprove the process or streamline procedures in order to make an operation faster and more productive.Re data3: Moore Toby r003: I agree. Reliability is key to any business or service provided. If you or your company can't be counted on your business will fail because there is always someone out there who can get the job done on a continuous basis. data4: Moore Toby r004: I agree. At least this is how relationships should work in the real world. Honesty is important however because people are willing to pay more for the same product if they know they will get honest and or better service. You're only as good as your last product delivered on time. data5: Moore Toby r005: I agree to an extent. It is good to empower people or delegate responsibilites to the correct people. However, sometimes when you involve to many people in making decisions it becomes to much of a bureucracy and no one can agree on what's best. Also if the correct people aren't chosen for the team or if there will be an outcome decided on something and people that aren't part of the team will be affected by that than that's trouble. data6: Moore Toby r006: I agree, Again, delegating your responsibilities to your employees is a good thing. BUt beware of the pitfalls, check your employees work, set performance standards. Make sure you cover your ass. data7: Moore Toby r007: I agree. Again, in the real world this would be great but for many employees in many companies they do not get jack for all of the hard work they do. I think most people who work in education can relate. data8: Moore Toby r008: I agree. Staying on top or ahead or your competition is important and having the most recent technology available for your employees is a key ingredient for success. data9: Moore Toby r009: I agree. People in the workplace to many times use their emotions to make decisions rather than using their heads to make logical decisions to issues or problems. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Tue Jul 29 22:23:47 2003 Submitting Host: 10.10.17.199 data1: Monzon, Gabriela r001: If we do the right thing since the first time, we don't have to be worry about errors. We haveto make sure that what we are doing is right if we have a doubt we better check our procees or our answers, or whatever we are doing. When we satisfy the custumer since the moment we design his product and he agree with us and he like it then we are producing something that is going to be right since the beggining. data10: Monzon, Gabriela r010: This is just solving the problems that will affect the most. data11: Monzon, Gabriela r011: We want the best for everybody so if all the parties can get benefits with one solution we will work to get to that solution data12: Monzon, Gabriela r012: It doesn't matter how good our product is made we have to create a master plan to prevent an error, or just to know how to solve the error or problem. data13: Monzon, Gabriela r013: This goes pretty much with the point #11, we have to create plans, flowcharts etc. to prevent or just to see all the alternatives that we have just in case we don't get what we want. data14: Monzon, Gabriela r014: When we prevent defects and problem we will be in charge off the quality off the product, because we will have all the diffult points identifyed, where and when they happend that way we will controll them.Empowerment: is to give the power of deside what to do in case of a problem. To give power to deside or authorize to solve a problem or to fix something. TQM: Is just a short way to write TOTAL QUALITY MANAGEMENTContinuous Quality Improvement: Well to me this means that it doen't matter how good our product is we have always be searching or looking for quality. Improve our product, Improve our process and Improve our employees.Innovation: This is a word that we can not forget, we have always look to innovate or create new products or even modify old products. Also in the process we have to innovate the production, probably appling to inovate a machine or the process. data15: Monzon, Gabriela r015: Using quality we will deliver quality. This goes pretty much with other points discuss prior to this point. if we get quality material we can asure that our product will have the required quality. data16: Monzon, Gabriela r016: This is pretty much what we have being remarking since the beggining, if we have a product with zero defects, using quality products and making our employees capable or fixing mistakes and doing their work in a safty way, our product will be done in time, because we won't be spending time in fixing errors from material the same as errors in the production. data17: Monzon, Gabriela r017: We have to do exacty what the client needs, and if our design department whatn to change or modify the product we must check with the client to see if we cover the needs or we exceed them. data18: Monzon, Gabriela r018: Improving opur sistem or product is improving also our life. We have to check always our curve, see if we are improving our situation and if the curve is decresing then we have to check were or what are we doing wrong. data19: Monzon, Gabriela r019: Well to me is very simple in how to apply all this techniques or points because my dad is a quality consultant since I was a child. All our life we have being working with this point, what I studied, what i'm doing know, everything is for a purpose. When I am at the school or even in a job, I try to fallow most or all this points, I try to share responsabilityI try to make everyone responsable of something. Even in my life I share responsability with my husband. Sometimes is hard because not all the people understand this, they think I like to give orthers, but I just try to teach them or to share what I know that way we the time I can trust in their work, and their ability to do their work. At the same time I look for more knowledge, new technology, new programs to learn because that way I'm improving myself and the ones that are around me. data2: Monzon, Gabriela r002: A process without value is nothing, every single step of the process has serve a purpose and the employees serve this purpose too. This is not just in the product fabrication but we can aplied this to our life, we have to have a purpose or value in everything we do. data3: Monzon, Gabriela r003: The quality of the product beggins in getting the prime material with certain quality, also we have to check the process thqat way we can deliver a product on time and with the quality that the client required. When we use quality in our material, I mean get the prime material with the quality that we specify ,then we will be producting a product with quality. We don't have to be worry if this prime material fail because it will cover our necesity. A lot of people doen't seams to worry about this and they buy prime material without qulity and less expensive but when they are fabricating their products they can discover errors on the process due to the prime material. When we do a product with zero defects and with prime material with quality then we won't be spending money and time trying to fix mistakes, and we will deliver a product in time data4: Monzon, Gabriela r004: The same way that we want our clients to have trust in our product and ourselves, we have to trust also on the people that provide us the prime material to produce our product, I mean our prividers and suppliers. Of curse this relashionship has to be made trhough the product. If they always deliver their best prime material we can trust that they always will give the best. data5: Monzon, Gabriela r005: When we train the people in our company to be able to solve problems then we will be creatting a team that will be trustable and dependable of themseleves. We don't need behind the people if they are train to solve problems. of curse we have to teach them to use different resources, but at the end they will be able to do it and they will gain our trust. data6: Monzon, Gabriela r006: When a worker turns responsable of the safety, productivity, etc. we can trust that he will be able to solve problems, to use the safety necesary to work, with this we can be sure that the product will be done in a safty environment and also without mistakes. All this because we are sharing responsability to our employees treatting them as equal to us. Evry one that will be involved in the procees will have to be responsable of their work and safety. data7: Monzon, Gabriela r007: In a company all the people is the same since the worker to the owner, a company and a product will be done with the work of a lot of people, so we have to think like a team without taking care of the position. The reward is a way to say thanks to the ones that are apporting more than they should. data8: Monzon, Gabriela r008: If we implement new technology we will be improving our product and of curse ouselves. We have to take hand of what is existing today, like internet, computers, spetial softwares, all this to improve our production, and our product. When we apply technology our time to do the product some times will reduce, but also we will be reducing the errors because the use of special machinery (technolog). data9: Monzon, Gabriela r009: When we collect and evaluate data we will see how good is our product, also in case that we have a problem we can check all the data and in base of that, we can make a decision or we can detect were the error was made. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Tue Jul 29 22:29:23 2003 Submitting Host: 10.10.17.187 data1: Monzon, Gabriela r001: If we do the right thing since the first time, we don't have to be worry about errors. We haveto make sure that what we are doing is right if we have a doubt we better check our procees or our answers, or whatever we are doing. When we satisfy the custumer since the moment we design his product and he agree with us and he like it then we are producing something that is going to be right since the beggining. data10: Monzon, Gabriela r010: This is just solving the problems that will affect the most. data11: Monzon, Gabriela r011: We want the best for everybody so if all the parties can get benefits with one solution we will work to get to that solution data12: Monzon, Gabriela r012: It doesn't matter how good our product is made we have to create a master plan to prevent an error, or just to know how to solve the error or problem. data13: Monzon, Gabriela r013: This goes pretty much with the point #11, we have to create plans, flowcharts etc. to prevent or just to see all the alternatives that we have just in case we don't get what we want. data14: Monzon, Gabriela r014: When we prevent defects and problem we will be in charge off the quality off the product, because we will have all the diffult points identifyed, where and when they happend that way we will controll them.Empowerment: is to give the power of deside what to do in case of a problem. To give power to deside or authorize to solve a problem or to fix somethingTQM: Is just a short way to write TOTAL QUALITY MANAGEMENTContinuous Quality Improvement: Well to me this means that it doen't matter how good our product is we have always be searching or looking for quality. Improve our product, Improve our process and Improve our employees.Innovation: This is a word that we can not forget, we have always look to innovate or create new products or even modify old products. Also in the process we have to innovate the production, probably appling to inovate a machine or the process. data15: Monzon, Gabriela r015: Using quality we will deliver quality. This goes pretty much with other points discuss prior to this point. if we get quality material we can asure that our product will have the required quality. data16: Monzon, Gabriela r016: This is pretty much what we have being remarking since the beggining, if we have a product with zero defects, using quality products and making our employees capable or fixing mistakes and doing their work in a safty way, our product will be done in time, because we won't be spending time in fixing errors from material the same as errors in the production. data17: Monzon, Gabriela r017: We have to do exacty what the client needs, and if our design department whatn to change or modify the product we must check with the client to see if we cover the needs or we exceed them. data18: Monzon, Gabriela r018: Improving opur sistem or product is improving also our life. We have to check always our curve, see if we are improving our situation and if the curve is decresing then we have to check were or what are we doing wrong. data19: Monzon, Gabriela r019: Well to me is very simple in how to apply all this techniques or points because my dad is a quality consultant since I was a child. All our life we have being working with this point, what I studied, what i'm doing know, everything is for a purpose. When I am at the school or even in a job, I try to fallow most or all this points, I try to share responsabilityI try to make everyone responsable of something. Even in my life I share responsability with my husband. Sometimes is hard because not all the people understand this, they think I like to give orthers, but I just try to teach them or to share what I know that way we the time I can trust in their work, and their ability to do their work. At the same time I look for more knowledge, new technology, new programs to learn because that way I'm improving myself and the ones that are around me. data2: Monzon, Gabriela r002: A process without value is nothing, every single step of the process has serve a purpose and the employees serve this purpose too. This is not just in the product fabrication but we can aplied this to our life, we have to have a purpose or value in everything we do. data3: Monzon, Gabriela r003: The quality of the product beggins in getting the prime material with certain quality, also we have to check the process thqat way we can deliver a product on time and with the quality that the client required. When we use quality in our material, I mean get the prime material with the quality that we specify ,then we will be producting a product with quality. We don't have to be worry if this prime material fail because it will cover our necesity. A lot of people doen't seams to worry about this and they buy prime material without qulity and less expensive but when they are fabricating their products they can discover errors on the process due to the prime material. When we do a product with zero defects and with prime material with quality then we won't be spending money and time trying to fix mistakes, and we will deliver a product in time data4: Monzon, Gabriela r004: The same way that we want our clients to have trust in our product and ourselves, we have to trust also on the people that provide us the prime material to produce our product, I mean our prividers and suppliers. Of curse this relashionship has to be made trhough the product. If they always deliver their best prime material we can trust that they always will give the best. data5: Monzon, Gabriela r005: When we train the people in our company to be able to solve problems then we will be creatting a team that will be trustable and dependable of themseleves. We don't need behind the people if they are train to solve problems. of curse we have to teach them to use different resources, but at the end they will be able to do it and they will gain our trust. data6: Monzon, Gabriela r006: When a worker turns responsable of the safety, productivity, etc. we can trust that he will be able to solve problems, to use the safety necesary to work, with this we can be sure that the product will be done in a safty environment and also without mistakes. All this because we are sharing responsability to our employees treatting them as equal to us. Evry one that will be involved in the procees will have to be responsable of their work and safety. data7: Monzon, Gabriela r007: In a company all the people is the same since the worker to the owner, a company and a product will be done with the work of a lot of people, so we have to think like a team without taking care of the position. The reward is a way to say thanks to the ones that are apporting more than they should. data8: Monzon, Gabriela r008: If we implement new technology we will be improving our product and of curse ouselves. We have to take hand of what is existing today, like internet, computers, spetial softwares, all this to improve our production, and our product. When we apply technology our time to do the product some times will reduce, but also we will be reducing the errors because the use of special machinery (technolog). data9: Monzon, Gabriela r009: When we collect and evaluate data we will see how good is our product, also in case that we have a problem we can check all the data and in base of that, we can make a decision or we can detect were the error was made. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Sun Aug 3 13:26:11 2003 Submitting Host: 10.10.17.214 data1: Perera.Neal.nealperera@hotmail.com r001: Mr. A. I got this lesson, thank you Neal Perera data10: Perera.Neal.nealperera@hotmail.com r010: Mr. A. I got this lesson, thank you Neal perera data11: Perera.Neal.nealperera@hotmail.com r011: Mr. A. I got this lesson, thank you Neal perera data12: Perera.Neal.nealperera@hotmail.com r012: Mr. A. I got this lesson, thank you Neal perera data13: Perera.Neal.nealperera@hotmail.com r013: Mr. A. I got this lesson, thank you Neal perera data14: Perera.Neal.nealperera@hotmail.com r014: Mr. A. I got this lesson, thank you Neal perera data15: Perera.Neal.nealperera@hotmail.com r015: Mr. A. I got this lesson, thank you Neal perera data16: Perera.Neal.nealperera@hotmail.com r016: Mr. A. I got this lesson, thank you Neal perera data17: Perera.Neal.nealperera@hotmail.com r017: Mr. A. I got this lesson, thank you Neal perera data18: Perera.Neal.nealperera@hotmail.com r018: Mr. A. I got this lesson, thank you Neal perera data19: Perera.Neal.nealperera@hotmail.com r019: Mr. A. I got this lesson, thank you Neal perera data2: Perera.Neal.nealperera@hotmail.com r002: Mr. A. I got this lesson, thank you Neal Perera data3: Perera.Neal.nealperera@hotmail.com r003: Mr. A. I got this lesson, thank you Neal perera data4: Perera.Neal.nealperera@hotmail.com r004: Mr. A. I got this lesson, thank you Neal perera data5: Perera.Neal.nealperera@hotmail.com r005: Mr. A. I got this lesson, thank you Neal perera data6: Perera.Neal.nealperera@hotmail.com r006: Mr. A. I got this lesson, thank you Neal perera data7: Perera.Neal.nealperera@hotmail.com r007: Mr. A. I got this lesson, thank you Neal perera data8: Perera.Neal.nealperera@hotmail.com r008: Mr. A. I got this lesson, thank you Neal perera data9: Perera.Neal.nealperera@hotmail.com r009: Mr. A. I got this lesson, thank you Neal perera end_display: http://auciello.tripod.com/701q1a.htm.txt *** Thu Aug 7 00:05:02 2003 Submitting Host: 10.10.17.174 data1: Fradiue Sylvia-mountbreezy@yahoo.com r001: I agree with always striving for improvement. thats how you become the best continuing to working harder. Taking something you done before to another level the second time around feels great it lets you know that there is room for improvement. data10: Fradiue Sylvia-mountbreezy@yahoo.com r010: I must try this data11: Fradiue Sylvia-mountbreezy@yahoo.com r011: thats great buisness data12: Fradiue Sylvia-mountbreezy@yahoo.com r012: I agree. there is no way to complete a task with out a plan. data13: Fradiue Sylvia-mountbreezy@yahoo.com r013: I agree. you must have a back up plan it's like putting money up for a rainy day. data14: Fradiue Sylvia-mountbreezy@yahoo.com r014: Empowerment- AbilityTQM- Complete grade of excellence of productive workCQI&I- Uninterrupted grade of excellence in process of improving something new. data15: Fradiue Sylvia-mountbreezy@yahoo.com r015: I agree data16: Fradiue Sylvia-mountbreezy@yahoo.com r016: I agree data17: Fradiue Sylvia-mountbreezy@yahoo.com r017: true. I agree data18: Fradiue Sylvia-mountbreezy@yahoo.com r018: I agree data19: Fradiue Sylvia-mountbreezy@yahoo.com r019: I think that if every one had you out look on TQM there would not be a need for customer service. data2: Fradiue Sylvia-mountbreezy@yahoo.com r002: Your action shows the vaule you have for the process. continue to improve data3: Fradiue Sylvia-mountbreezy@yahoo.com r003: I can agree with that. Customers will appreciate the service, and they will continue coming back. data4: Fradiue Sylvia-mountbreezy@yahoo.com r004: I also agree with that. Who wants to do buisness with some one you can't trust,and no matter what the situation is communication can fix it. data5: Fradiue Sylvia-mountbreezy@yahoo.com r005: I agree. If you do it as a team we will all be winners. data6: Fradiue Sylvia-mountbreezy@yahoo.com r006: I agree. If you give evry one responsibities then it becomes a team(family) thats a company thats going some where. data7: Fradiue Sylvia-mountbreezy@yahoo.com r007: I will agree with most of it data8: Fradiue Sylvia-mountbreezy@yahoo.com r008: I agree. This says Quailty assurance, as well as always on time data9: Fradiue Sylvia-mountbreezy@yahoo.com r009: I never heard a statement more true. How can you make a judgement on something when you only have half of the infomation it's not possible. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Thu Oct 9 13:31:01 2003 Submitting Host: 10.10.17.187 data1: Stratton.Heather r001: DisagreeNo one is perfect.People make mistakes.You don't always have a customer. data10: Stratton.Heather r010: DisagreeWhat the hell are you talking about? data11: Stratton.Heather r011: AgreeOkay data12: Stratton.Heather r012: AgreeDepends on your work. Some things just need to get done. data13: Stratton.Heather r013: AgreeSame as no.11. data14: Stratton.Heather r014: DisagreeI don't like these goals.Empowerment-will to go fourthTQM-something I think is dumbCQII-a given data15: Stratton.Heather r015: AgreeIf you are smart you would do that anyway. data16: Stratton.Heather r016: What? Are we deliverings goods or providing a service? data17: Stratton.Heather r017: AgreeThats a given. data18: Stratton.Heather r018: Be curtious! data19: Stratton.Heather r019: I think its a load of crap and would never apply any of it to my life. data2: Stratton.Heather r002: AgreeBut the sentence kinda doesn't make sense. data3: Stratton.Heather r003: DisagreeDo the good or service magically do things by themselves? No! data4: Stratton.Heather r004: AgreeYou should never trust anyone. data5: Stratton.Heather r005: AgreeI agree but certain people are assigned certain departments and shouldn't have to rely on other people to do their job. data6: Stratton.Heather r006: AgreeSame statement as no.4. data7: Stratton.Heather r007: DisagreeIf everyone had a certain level of power things wouldn't get done. Some people need to be the carriage in a business. data8: Stratton.Heather r008: AgreeThats a given. data9: Stratton.Heather r009: AgreeShouldn't you always know that anyway in a job. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Sun Nov 2 22:59:07 2003 Submitting Host: 10.10.17.216 data1: Castillo, KAthy r001: I agree, these principles will only bring you ahead in life. data10: Castillo, KAthy r010: ok data11: Castillo, KAthy r011: Im a hairdresser and my friend is a graphics designer. I cut his hair couple of times for free and he makes me business cards for free. Win win!!!! data12: Castillo, KAthy r012: . data13: Castillo, KAthy r013: We all need a plan a , plan b and C just in case the first plan didn't work out, we have something else to fall back on. data14: Castillo, KAthy r014: Empowerment: Is to have our own ability to suceed with out someone leading us or guiding us.TQM: Total Quality Management.Continuous Quality Improvement and Innovation:to continue to improve your self in work, school , with friends ect. and to try new positive things in life to get ahead. data15: Castillo, KAthy r015: I guess it's saying, to supply yourself with good quality information. Make sure things are lagit data16: Castillo, KAthy r016: ? data17: Castillo, KAthy r017: They are what gets you payed!!`` data18: Castillo, KAthy r018: Youe want to get use to being successful, keep training yourself for the better data19: Castillo, KAthy r019: Li ke I've said . These principles are all for the best and will bring you ahead in life. It will help you to be appreciated and taken seriously. data2: Castillo, KAthy r002: When you take things seriously and in a positive way., things work out better. data3: Castillo, KAthy r003: If you train yourself to be this way, maybe will make less mistakes and be use to being responsible. data4: Castillo, KAthy r004: You need to trust someone unless they gave you a reason not to. Trusting someone gives more confidence to both people in business relationships. data5: Castillo, KAthy r005: A goos idea. If we don't learn to solve problems, there can be chao or people will not get any where without solving. data6: Castillo, KAthy r006: When you give people a chance to fix their own problems. That shows that you trust them and you know they can be responsible enough to fix their own problems. That gives employees confidence and hope. data7: Castillo, KAthy r007: rewarding people for their great accomplishments, influences them to do even better. data8: Castillo, KAthy r008: Technology is our now and our future. Hard to live with out it! data9: Castillo, KAthy r009: know your facts before you make decisions. You may lead yourself into drama. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Mon Dec 15 14:08:11 2003 Submitting Host: 10.124.207.252 data1: HEYDI PONCE r001: IT BETTER DOING THE RIGHT THING ALWAYS. THE FIRST TIME IS THE RIGHT THING. ALWAYS SATISFYING THE CUSTOMER. data10: HEYDI PONCE r010: data11: HEYDI PONCE r011: data12: HEYDI PONCE r012: data13: HEYDI PONCE r013: data14: HEYDI PONCE r014: data15: HEYDI PONCE r015: data16: HEYDI PONCE r016: data17: HEYDI PONCE r017: data18: HEYDI PONCE r018: data19: HEYDI PONCE r019: data2: HEYDI PONCE r002: I THINK ALWAYS SHOULD ADD VALUE TO THE PROCESS OR PRODUCT IN EVERY WAY ALL THE TIME. data3: HEYDI PONCE r003: DELIVERING PERFECT PRODUCTS & SERVICES ON TIME. data4: HEYDI PONCE r004: BASE BUSINESS SUPPLIERS AND TRUST BECAUSE THEY HONESTY. data5: HEYDI PONCE r005: data6: HEYDI PONCE r006: data7: HEYDI PONCE r007: data8: HEYDI PONCE r008: data9: HEYDI PONCE r009: end_display: http://auciello.tripod.com/701q1a.htm.txt *** Tue Mar 9 06:59:25 2004 Submitting Host: 10.124.207.254 data1: williams leon r001: Doing the right thing,always makes you feel so good inside your self. You will get the happiness of seeing a person face light up when they know you are doing them right. data10: williams leon r010: Apply yourself with all your might and get the job done. data11: williams leon r011: A fifty fifty situation lets each person come out the winner. data12: williams leon r012: If you make it good the very first time,you will always beableto make it come out good every time. data13: williams leon r013: Could i would i should i make some thing happen right thismoment. data14: williams leon r014: Too put someone in charge right at the moment,you see them.Too be in charge at all timesToo keep everything moving to the best of everyones knowledge. data15: williams leon r015: check it three times before buying. data16: williams leon r016: As you get things done on time, most things will fall in place by their own merit. data17: williams leon r017: I think it all comes down to expectations. data18: williams leon r018: To be alert and quick witted with out any let up along the wayof education,will cause things to work out fine. data19: williams leon r019: The use of common sence in all things must forever be first. data2: williams leon r002: To be a steadfast example by your own actions each and everyday. data3: williams leon r003: Give the best you have inside of you. data4: williams leon r004: when you make payment on the spot,and face to face your personality stands out. data5: williams leon r005: I agree because numbers of two or more can be a think tank. data6: williams leon r006: Teach one person to teach the next and so on. data7: williams leon r007: When a job is done well,a good reward is to be expected. data8: williams leon r008: It like everyday practice could make perfect. data9: williams leon r009: there can be know working in the dark. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Tue Mar 9 21:03:07 2004 Submitting Host: 10.124.207.247 data1: nunez Themarcia r001: The first quote is for someone who want to be perfect. It saying we should do the right thing all the time but we can't. Everyone is not perfect and we all learn better from our mistakes. If we would do everything the first time then we would all be practically the same instead of different. It's like my sister wanting to do every little sing detail perfect at work. the right paper to use, the stapler at a certain corner so it won't fall off, etc. after a while it get frustrating to hear her say leave it where it was or don't move it. i mean it's alrigth to move things or to let them fall unintentionally. it's something normal/ data10: nunez Themarcia r010: data11: nunez Themarcia r011: data12: nunez Themarcia r012: data13: nunez Themarcia r013: data14: nunez Themarcia r014: data15: nunez Themarcia r015: data16: nunez Themarcia r016: data17: nunez Themarcia r017: data18: nunez Themarcia r018: data19: nunez Themarcia r019: data2: nunez Themarcia r002: data3: nunez Themarcia r003: data4: nunez Themarcia r004: data5: nunez Themarcia r005: data6: nunez Themarcia r006: data7: nunez Themarcia r007: data8: nunez Themarcia r008: data9: nunez Themarcia r009: end_display: http://auciello.tripod.com/701q1a.htm.txt *** Mon Mar 22 20:40:14 2004 Submitting Host: 10.124.207.253 data1: Nunez,Marcia r001: I'll comment on the first phrase about doing the right thing the first time, all the time. To me this sounds like someone who is perfect. A person who does everything correct and makes no mistakes. Of course there are times when we should do somthing right the first time like cleaning, although it takes practice for that too. I guess we all have to do things more than once to get it right. we can't always do everything right. if we did then this world would be perfect and there would be nothing for us to learn more. data10: Nunez,Marcia r010: data11: Nunez,Marcia r011: data12: Nunez,Marcia r012: data13: Nunez,Marcia r013: data14: Nunez,Marcia r014: data15: Nunez,Marcia r015: data16: Nunez,Marcia r016: data17: Nunez,Marcia r017: data18: Nunez,Marcia r018: data19: Nunez,Marcia r019: data2: Nunez,Marcia r002: To me this sounds like if you set your mind to do do something iut will pay off. Or if you work hard to get something you want, you will accomplish it. Pretty much the harder you work the easier or tougher it gets. data3: Nunez,Marcia r003: To show the best work you can and be on time with work you have to do. If a paper is turned on time then the person grading it would take in consideration the value and energy you put in to the assignment in task. data4: Nunez,Marcia r004: It's a customer and worker relationship. If you want your customers tro come back and buy then you have to show them that you care about there service and that it is a give and take. if the worker hepls you find what you need then the customer will come back to shop and then the worker will earn that trust and responsibility with their boss. data5: Nunez,Marcia r005: basically thar violence is not the answer to all our problems. There are many other ways to solve a problem and mostly it starts by just talking the problem out. Not by hitting or shooting, that will only make things worse. data6: Nunez,Marcia r006: Basically if you made a mistake at a job there are consequences. Sometimes is starting back were the person started and other times is getting fired. But it is from those mistakes that a person learns to become better at his or her job. data7: Nunez,Marcia r007: data8: Nunez,Marcia r008: data9: Nunez,Marcia r009: end_display: http://auciello.tripod.com/701q1a.htm.txt *** Mon Jun 28 22:28:31 2004 Submitting Host: 10.124.207.254 data1: Nunez,Marcia r001: I agree with the first sentence because if you do something right the first time then we don't have to worry about it the next time This would go for me because I always do things fast and never do my very ebst and i end up doing it again slowly. In the second sentence i partially agree and disagree because it's very good to strive for impovement but we can't always satisfy the customer or ourselves sometimes. data10: Nunez,Marcia r010: This is were our solving strategies are put to the test. I try to get a compromise from the kids who are having the problem. In the end I try for both to be happy and satisfied. data11: Nunez,Marcia r011: This one is to plan ahead. At my work my boss makes a schedule for us to keep and he does make changes to fit all of us working. data12: Nunez,Marcia r012: I do plann for that because st work, working with children we have to think of alternatives. Not all the time the students like the compromise or the solution. So we have to think of other ones to fit them. data13: Nunez,Marcia r013: I'm not sure about this one. data14: Nunez,Marcia r014: I think it means to have the best evidence to support my hypothesis. data15: Nunez,Marcia r015: I'm not sure about this one. data16: Nunez,Marcia r016: I'm not sure about this one. data17: Nunez,Marcia r017: i'm not sure about this one data18: Nunez,Marcia r018: I'm not sure about this one data19: Nunez,Marcia r019: I think some of the TQM is good from what I understood. data2: Nunez,Marcia r002: I guess what it means is that everything that you do (like a project) can be done better every time you think about striving for perfection. As for working I guess it means that every little detail at work helpsthe whole business. data3: Nunez,Marcia r003: I guess it means to be on task all the time to show you like what you do. I take this as in projects done on time shows dedication, work time paced set to do it. data4: Nunez,Marcia r004: If we all know strategies to solve a problem then we know what to do in any given situation. At my work, I have to know solving tools and strategies because kids are kids and they sometimes take advantage. data5: Nunez,Marcia r005: If you do something wrong within the work area you have to assume your own responsibilities and consequences from it. This has not happen to me because I try to do my best at work and around my co-workers. data6: Nunez,Marcia r006: That if we show hard work in our job we will get rewarded and thanked in any way for us to see that they aprecciate our work and effort data7: Nunez,Marcia r007: I'm not sure about this one. data8: Nunez,Marcia r008: I guess if you plann to do something or change something in your life you have to gather every pro or con of information. One of them is a change of jobs for the better or the worser. data9: Nunez,Marcia r009: I'm not sure about this one. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Tue Jun 29 20:26:10 2004 Submitting Host: 10.124.207.248 data1: Rios Jonathan Latin_Luva@hotmail.com r001: i agree with this. i also think that people make mistakes. this can not always be executed. data10: Rios Jonathan Latin_Luva@hotmail.com r010: agree data11: Rios Jonathan Latin_Luva@hotmail.com r011: i do this alot data12: Rios Jonathan Latin_Luva@hotmail.com r012: always useful data13: Rios Jonathan Latin_Luva@hotmail.com r013: plan for the best,prepare for the worse data14: Rios Jonathan Latin_Luva@hotmail.com r014: strive to be perfect data15: Rios Jonathan Latin_Luva@hotmail.com r015: agree data16: Rios Jonathan Latin_Luva@hotmail.com r016: agree data17: Rios Jonathan Latin_Luva@hotmail.com r017: satisfaction is priceless data18: Rios Jonathan Latin_Luva@hotmail.com r018: veeeeeeeery important data19: Rios Jonathan Latin_Luva@hotmail.com r019: agree data2: Rios Jonathan Latin_Luva@hotmail.com r002: this sounds as if everything done should result great. data3: Rios Jonathan Latin_Luva@hotmail.com r003: if you're gonna start something, you might as well finish it right. data4: Rios Jonathan Latin_Luva@hotmail.com r004: there are two benefactors from every interaction data5: Rios Jonathan Latin_Luva@hotmail.com r005: instead of solving problems for me tell me how to solve them. data6: Rios Jonathan Latin_Luva@hotmail.com r006: in order to be responsible,you must have responsibilities data7: Rios Jonathan Latin_Luva@hotmail.com r007: i agree data8: Rios Jonathan Latin_Luva@hotmail.com r008: it is always useful to be up to date on technology data9: Rios Jonathan Latin_Luva@hotmail.com r009: agree end_display: http://auciello.tripod.com/701q1a.htm.txt *** Tue Jul 6 17:30:06 2004 Submitting Host: 10.124.207.247 data1: Moreno. Socorro r001: I agree with this statement. Individuals should always strive to the the right thing and their best all the time. It is said that those that don't do so work double. data10: Moreno. Socorro r010: I don't understand this principle. I feel it needs a little clarification. data11: Moreno. Socorro r011: Both parties should feel that they are winners. If both are satisfied good business has been made, and thus frienships and business will continue to prosper. data12: Moreno. Socorro r012: In order to accomplish any specifice task, one must first have an outlined plan of action. This plan should be follow to achieve sucess.Creating such plan keeps individuals focus and motivated toward their goal. data13: Moreno. Socorro r013: Creating an outline plan is a great idea; however, if there are obstacles that seem to hinder such predicted plans it is wise to have other alternatives. One should not feel they aren't able to pursue their goal, but should be prepare for anything that might get in the way. data14: Moreno. Socorro r014: I disagree with this principle. In my opinion, if feel it is okay to have defects and accident while trying to achieve your goal. These will all be learning experiences for the individuals. It would only giving them insight in what reality is and what to avoid. data15: Moreno. Socorro r015: It is important to be wise in whom one selects as their providers. Quility should be ones main concern and basis for selection such materials and services. data16: Moreno. Socorro r016: I totally agree with "DELIVERABILITY." Everything, the right products, places and at the perfect time should be the goals of delivering systems. This is what makes customers happy.=) data17: Moreno. Socorro r017: Individuals should always try to satisfy others' need; especially those of whom he or she depends on. This builds good relationship based on trust and commitment. data18: Moreno. Socorro r018: I agree. Individuals should attempt everyday to be better than the day before. data19: Moreno. Socorro r019: As a Public Administration major, I totally belive in the importance of the atmoshphere of the workplace. Managers as employees should be commited to the productivity of the organization by being efficient, on time, and providing quality work. In order to accomplish positive results, good communication is need between subordinates and superiors. data2: Moreno. Socorro r002: Alway provide good quality work. It is useless to work without putting all you got. There will be poor results. data3: Moreno. Socorro r003: Individuals should always be on time regardless of their responsiblity. Customers dislike when a service provider is late. It is not good service if it's not on time. data4: Moreno. Socorro r004: I agree. Customers and providers should have a good relationship based on confidence. Each should rely on each other for services and also for payment of such services. Both should be honest and stive to satisfy the other. data5: Moreno. Socorro r005: A good leader trains individual to be probelm solvers and efficent workers. This is the base for the success of the business. data6: Moreno. Socorro r006: I belive that that managers should have their employees liable for their responsibilities and also success. Giving employees a sense of governance over their work motivates them to be productive and deliverate quality products. data7: Moreno. Socorro r007: I agree. Employees want to feel secure and confident in their jobs. Providing incentives, job security and equity sharing makes them feel a part of the business. data8: Moreno. Socorro r008: In order for a business to be successful it must be equipt with the newest technology. Improving channels of technology, software and databases guarantees more productivity. It will also reduce the amount of time wasted with older methods used and errors made. data9: Moreno. Socorro r009: It is critical for every decision that shall be taken to first be analyzed. Data should be collected and compared, and evidence should be evaluated. One should realized that any given decision could have a powerful impact on its predicted outcome. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Wed Jul 21 10:32:38 2004 Submitting Host: 10.124.207.253 data1: Cardona, Mario r001: I agree with this statment because as we have leaned in the busines world the customer is always right, or is he/she? Considering that without a customer you don't make money regardless of the business being conducted, it is imperative to do things to the best of our ability the first time like this we will have satisfied returning customers. data10: Cardona, Mario r010: Again, evaluating on a regular basis is a great tool. this way small problems now won't become big problems in the future. The 80/20 principle helps you combat this issue. data11: Cardona, Mario r011: Involve the employees in decission making, especially if it is going to affect their job. This way they can give their input and feel part of the solutions. data12: Cardona, Mario r012: Policies and Proceedures! Every company needs to have them without them it's would be impossible to reach any goal in a positive manner. data13: Cardona, Mario r013: It the company has set rules, policies and proceedures it would eliminate the possibility of unexpected situations, but they will happen. A back up plan is always a good thing to have data14: Cardona, Mario r014: Things happen- but training employees on a regular basis will lower the chances of accidents and defects. Empowerment = I see it as giving employees ownership TQM = Total Quality Management Continous Quality Improvement= Evaluating Innovation = being creative data15: Cardona, Mario r015: I am not sure - I guess that selecting your target audience is a good business strategy. data16: Cardona, Mario r016: Technology is so advanced that the issue of delivering any thing any where is in easy task now a days. Quality would be the only concern. data17: Cardona, Mario r017: The customer is alway right! it sounds shallow (spelling?) customer satisfaction should every managers theme data18: Cardona, Mario r018: EDUCATION is number one - you can never get enough of it. They more I learn the more I want to find out things. data19: Cardona, Mario r019: I agree with these Principals and I am plannign to share this with my fellow employees on a staff meeting. Although we are in the public serving arena our constituents will benifit from good reliable and technical support as they seek assistance from us. data2: Cardona, Mario r002: Professionalism is the word! a business is as good as it's employees. if every employee contributes and acts professional, any business will become succesful. data3: Cardona, Mario r003: quality vs. quantity = I think this go hand-in-hand. if an employee is delivering quality work on time everyone benifits the customer, the company and utlimately the employee data4: Cardona, Mario r004: Knowing your target audience, the people you want to do business with is imperative. Once identified work on stablishing a good relationship with them by communicating clearly at all time. data5: Cardona, Mario r005: At most companies, upon hiring a new employee there are certain proceedures to follow, one being an ORIENTATION. This gets the employee familiar with any protocol he/she needs to follow. This is a great training tool data6: Cardona, Mario r006: Make employees accountable for their actions (work) but also give them incentives and acknowledge them when they do a good job. data7: Cardona, Mario r007: For some companies is difficult to give incentives, especially if it involves money. Benefits such as sick time, personnal time, vacation time are always good incentives for potential employees. Also, if the company can affort it, they should have bonus and maybe options to buy stocks. Retirement plans are also a good motivator. data8: Cardona, Mario r008: Everyone seems to have a computer now a days. I think it would be almost impossible for a company to do business without a the required technological tools. Computers, servers, the internet etc. data9: Cardona, Mario r009: I believe that eveluating productivity as well as others factors is very important. Evaluations are a good way of keeping both the employee and the employer on target and stablish new goals. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Wed Jul 21 10:35:26 2004 Submitting Host: 10.124.207.250 data1: Cardona, Mario r001: I agree with this statment because as we have leaned in the busines world the customer is always right, or is he/she? Considering that without a customer you don't make money regardless of the business being conducted, it is imperative to do things to the best of our ability the first time like this we will have satisfied returning customers. data10: Cardona, Mario r010: Again, evaluating on a regular basis is a great tool. this way small problems now won't become big problems in the future. The 80/20 principle helps you combat this issue. data11: Cardona, Mario r011: Involve the employees in decission making, especially if it is going to affect their job. This way they can give their input and feel part of the solutions. data12: Cardona, Mario r012: Policies and Proceedures! Every company needs to have them without them it's would be impossible to reach any goal in a positive manner. data13: Cardona, Mario r013: It the company has set rules, policies and proceedures it would eliminate the possibility of unexpected situations, but they will happen. A back up plan is always a good thing to have data14: Cardona, Mario r014: Things happen- but training employees on a regular basis will lower the chances of accidents and defects. Empowerment = I see it as giving employees ownership TQM = Total Quality Management Continous Quality Improvement= Evaluating Innovation = being creative data15: Cardona, Mario r015: I am not sure - I guess that selecting your target audience is a good business strategy. data16: Cardona, Mario r016: Technology is so advanced that the issue of delivering any thing any where is in easy task now a days. Quality would be the only concern. data17: Cardona, Mario r017: The customer is alway right! it sounds shallow (spelling?) customer satisfaction should every managers theme data18: Cardona, Mario r018: EDUCATION is number one - you can never get enough of it. They more I learn the more I want to find out things. data19: Cardona, Mario r019: I agree with these Principals and I am plannign to share this with my fellow employees on a staff meeting. Although we are in the public serving arena our constituents will benifit from good reliable and technical support as they seek assistance from us. data2: Cardona, Mario r002: Professionalism is the word! a business is as good as it's employees. if every employee contributes and acts professional, any business will become succesful. data3: Cardona, Mario r003: quality vs. quantity = I think this go hand-in-hand. if an employee is delivering quality work on time everyone benifits the customer, the company and utlimately the employee data4: Cardona, Mario r004: Knowing your target audience, the people you want to do business with is imperative. Once identified work on stablishing a good relationship with them by communicating clearly at all time. data5: Cardona, Mario r005: At most companies, upon hiring a new employee there are certain proceedures to follow, one being an ORIENTATION. This gets the employee familiar with any protocol he/she needs to follow. This is a great training tool data6: Cardona, Mario r006: Make employees accountable for their actions (work) but also give them incentives and acknowledge them when they do a good job. data7: Cardona, Mario r007: For some companies is difficult to give incentives, especially if it involves money. Benefits such as sick time, personnal time, vacation time are always good incentives for potential employees. Also, if the company can affort it, they should have bonus and maybe options to buy stocks. Retirement plans are also a good motivator. data8: Cardona, Mario r008: Everyone seems to have a computer now a days. I think it would be almost impossible for a company to do business without a the required technological tools. Computers, servers, the internet etc. data9: Cardona, Mario r009: I believe that eveluating productivity as well as others factors is very important. Evaluations are a good way of keeping both the employee and the employer on target and stablish new goals. end_display: http://auciello.tripod.com/701q1a.htm.txt *** Tue Aug 3 01:29:06 2004 Submitting Host: 10.124.207.249 data1: Richards,Naomi r001: I agree with the statement above. This is because by completing something correctly the first time only helps to understand what you were trying to complete. It also lessens the fustration of doing something over and over again. Although one can learn a lot from their mistakes, it is just easier to do things once than twice. data10: Richards,Naomi r010: data11: Richards,Naomi r011: data12: Richards,Naomi r012: data13: Richards,Naomi r013: data14: Richards,Naomi r014: data15: Richards,Naomi r015: data16: Richards,Naomi r016: data17: Richards,Naomi r017: data18: Richards,Naomi r018: data19: Richards,Naomi r019: data2: Richards,Naomi r002: When a person adds value and their experience to a project they are only helping the process along. When a person does not add to the process they are only stressing and causing problems for those who are working. data3: Richards,Naomi r003: When a person develops a pattern of regular on time delivery, that person become dependible, and dependible service is also something good to rely on. data4: Richards,Naomi r004: data5: Richards,Naomi r005: I do not really understand this question. data6: Richards,Naomi r006: There should always be encouragement in the work area. Expectly when you give them responsilbilty, which only tells a person they are doing well and encourages them to keep it up. data7: Richards,Naomi r007: data8: Richards,Naomi r008: I agree. data9: Richards,Naomi r009: I agree. end_display: http://auciello.tripod.com/701q1a.htm.txt ***