Hours Topics
2 Managing Statistical Process Control
3 Overview of SPC Software
1 Forming Management / Steering Committee Teams
2 Using Measurement Tools: Charts, Graphs, Frequency
Distribution, Pareto Charts
2 Introduction to World Class Benchmarking
2 Managing Employee feedback on performance and
achievements (Steering Committee)
2 Basic of Managing Metrics / Managing Data towards
Process Improvement
2 Managing conversion of employees to a High Performance
Workplace / Developing Synergism
2 Managing the Problem-Solving Process
2 Using the MIS system.
2 Evaluating, acting on, allocating resources for
proposals from employee Problem-Solving Teams
2 Crisis Management / Conflict Resolution / Negotiation
Techniques
2 Applying Principles of Continuous Improvement
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26 Hours Total
Objective: To give Managers the leadership to
convert Company into
a High Performance Workplace. Measurement tools will be developed,
standardized, and used to evaluate performance. Procedures will be
developed based on documenting the successful steps of converting
to a High Performance Workplace.
Competencies Gained:
Use Measuring Tools
Managing High Performance Work Techniques
Teaching High Performance Workskills to others
Managing Employee Conversion to a High Performance Workplace
Trouble-Shoot root causes of problems and implement permanent solutions
