|
CIS 701 QUIZ 01a PROF. AUCIELLO
EXPLANATION:
This goal of this lesson is that my students understand, but not necessarirly
agree, with the concepts of Total Quality Management, Team-Problem Solving,
Learning Commmunity, and the High-Tech, High Performance 21st Century Classroom.
So you will be asked to show comprehension of points. It does not matter
whether you agree or disagree, but that you respond with a thought-out
response.
Also, explain how this principle can be applied to your or someone else's
personal life. This is where the culture can change. There is where the
change starts, the 'paradigm shifts.'
If you like, at the end of the lesson, -- when you know that you understand
it -- say "Mr. A. -- I got this lesson, thank you -- and type your name.
Q001:
TQM: "Doing the Right Thing, Right the First Time, All the Time; Always striving for
Improvement & always satisfying the Customer." [DOD 1989]
This is the definition of TQM: Write min of (3) sentences agreeing / disagreeing
with some comment.
|
|
Q004:
Principle #3:
BASE BUSINESS RELATIONSHIPS ON MUTUAL
TRUST and confidence: Providers and Suppliers build trust
and confidence through quality and deliverability. Customers
build it by quick payment and clear lines of communication.
Reliability, Forthrightness, and Honesty are the Basis of
forming Business Relations.
Comment / Explain.
|